Freshdesk
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Lobbytrack is a software available on desktop and mobile apps, for all industries and of all sizes. Lobbytrack makes it fast and easy for staff to register their visitors online. Visits can be scheduled for the future or as visitors arrive.
Pre-Register Guests Register guests online before they arrive and declutter your workspace. Lobbytrack is the leading visitor management system with top-shelf features for streamlined visitor management.
Print Badges & Sign-In Visitors Visitors can safely sign in using the touchless visitor management sign-in kiosk. All your visitors have to do is scan the QR code and fill out the visitor form on their phones. Print badges as visitors sign in, before they arrive, and grant access to specific parts of your building.
Employee Sign-In & Attendance Tracking Same as with your visitor management, employees can use the touchless sign-in kiosk to sign in and sign out. For hybrid workplaces plan in advance who will be working from the office.
Alert Security & Manage Evacuation Immediately alert security of any incidents or violations. Have security use the Guard App to quickly check who's inside the facility or mark staff and visitors safe by signing them out.
Freshdesk LobbytrackNo features have been listed yet.
Lobbytrack's answer:
Simple, Modern and Affordable
Lobbytrack's answer:
Easiest to use, feature rich, affordable, and built on 10+ years of feedback from thousands of leading organizations including many Fortune 500 companies, top universities, healthcare and so on.
Lobbytrack's answer:
Corporate headquarters and organization key offices where visitors frequently visit and they need a robust yet very easy to use and efficient system for signing in visitors.
Lobbytrack's answer:
Lobbytrack started in 2007 as on-premise solution with leading brands using it for visitor sign ins in their lobby and Lobbytrack became the first choice of most Fortune 500 companies. When cloud hosted solutions gained popularity, we introduced Lobbytrack.com a cloud based application.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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