Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

LinkedIn Reviews

1. Bozidar

   over 1 year ago

   Great website for professional network, started using it recently and already found some business partners and a couple of job opportunities.

   👍 Pros:    Networking

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

LinkedIn mentions (120)

• A Day In My Dev Life

  To end with a positive note. I’m so happy I started this journey of writing about my day. I’ve always liked documenting my journey in different ways but I feel like I finally found something I can maintain. I tried all kinds of strategies on Instagram, TikTok and YouTube but never kept to one, despite all the systems I tried building for it. I’d like to thank you, my dear reader. I don’t know if you come from... - Source: dev.to / 6 days ago

• How good is https://www.virustotal.com/ to scan an apk?

  The reports seem detailed. I liked the interesting links - interesting to see why we have social media links like linkedin.com in a game app. Source: 6 months ago

• Tell HN: LinkedIn has one of the worst dark patterns I have seen on the web

  xdg-open https://linkedin.com. - Source: Hacker News / 7 months ago

• Are there any ReactJs Job left?

  2 YOE, Front end developer with 4 Freelance live projects. My current company (remote) is going be bankcrupt, as they have embraced crypto. I don't want to be in a sinking ship. I am trying to switch for past 2 months only 3 interview so far. I have been applying from naukri.com indeed.com linkedin.com hirist.com anglelist no one is freaking wants Front end developer. I am depressed AF, get up work for some... Source: 10 months ago

• Career change questions

  I just looked on linkedin.com Avelo airlines had opening, but, it showed 20 people were applying. Source: 11 months ago