Software Alternatives, Accelerators & Startups

Freshdesk VS Leaflet

Compare Freshdesk VS Leaflet and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Leaflet logo Leaflet

Leaflet is a modern, lightweight open-source JavaScript library for mobile-friendly interactive maps.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Leaflet Landing page
    Landing page //
    2023-06-13

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Leaflet videos

leaflet review

More videos:

  • Review - Labour Party Leaflet Review
  • Demo - Liberal Democrats Party Leaflet Review

Category Popularity

0-100% (relative to Freshdesk and Leaflet)
Customer Support
100 100%
0% 0
Maps
0 0%
100% 100
Help Desk
100 100%
0% 0
Development Tools
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Leaflet. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Leaflet

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Leaflet Reviews

Top 15 Price Monitoring Tools For E-Commerce In 2022
Leaflet.js is the most popular open-source JavaScript library for providing mobile-friendly interactive maps. With a simple, easy-to-use interface, it is the perfect solution for all of your data management needs. It operates well right out of the box on all major platforms and devices. The platform offers the following services:
Source: adscale.com
Top 5 Open-Source Google Maps Alternatives in 2022
The Leaflet is another open source interactive maps software that comes with self-hosting capabilities. This map application is lightweight and easy to use. Above all, it is available for all desktop and mobile platforms such as Android, IOS, and web. Further, this offline maps app is highly extensible and offers a well-documented API for third-party integrations. This open...
The Best Data Visualization Tools - Top 30 BI Software
Leaflet leverages OpenStreetMap data and adds HTML5/CSS3 visualizations and interactivity on top to ensure everything is responsive and mobile ready. Its extensive plugin repository lets you add heatmaps , masks and animated markers. Leaflet is open source JavaScript library designed for creating interactive mobile-friendly maps and ships at only 33kb. This Javascript...
Source: improvado.io
Farewell, Google Maps
On a positive note we were impressed by the quality of open source code for operating maps (Leaflet). Some advanced functions which we had implement ourselves on Google side were readily available in Leaflet.
Survey of the Best Online Mapping Tools for Web Developers: The Roadmap to Roadmaps
It is safe to say that Leaflet was born as a reaction to OpenLayers’ bloat, clutter and complexity. Vladimir Agafonkin was asked to build a wrapper around OpenLayers, but he instead created a simple and lightweight OpenLayers alternative, and in May 2011 Leaflet was born. Vladimir focused on simplicity, performance and usability for this online map tool. The core library...
Source: www.toptal.com

Social recommendations and mentions

Based on our record, Leaflet seems to be a lot more popular than Freshdesk. While we know about 123 links to Leaflet, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Leaflet mentions (123)

  • Animated traveling map with Leaflet
    Leaflet is the most famous open-source map library, with lots of plugins. 2 of them are used to animate a marker on the map:. - Source: dev.to / 2 months ago
  • 5 JavaScript mapping APIs compared
    Leaflet stands out as one of the top open source JavaScript libraries for crafting interactive maps. Optimized for both mobile and web devices, it is relatively small (around 42KB) and offers a ton of features, plugins, and a straightforward API. It works across all browsers and platforms. - Source: dev.to / 3 months ago
  • 🌲Svelte + 🍃Leaflet + 📍 Clusters
    For a personal project, I had to use Leaflet with Svelte, and I faced some problems during development. - Source: dev.to / 8 months ago
  • Embed leaflet JS maps in notion?
    Do anyone have any workaround on how to get leaflet js to work inside notion, either as an embed or as code, or widget? Https://leafletjs.com/. Source: 8 months ago
  • Ask HN: When building with complex maps do you go with GMaps, Mapbox, OSM?
    None of those things are what most in the GIS space would consider "complex", so you could go with any of the options you selected. For lightweight maps, I like Leaflet https://leafletjs.com. - Source: Hacker News / 8 months ago
View more

What are some alternatives?

When comparing Freshdesk and Leaflet, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

jQuery - The Write Less, Do More, JavaScript Library.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

React Native - A framework for building native apps with React

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Babel - Babel is a compiler for writing next generation JavaScript.