Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Babel Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Babel mentions (134)

• How, and why, you should add JavaScript linting to your project. With ESLint and Gulp

  Some of the most popular JavaScript linting tools are ESLint, JSHint, JSLint and JSCS. We're going to be using ESLint. It’s very flexible, easy to use and has the best ES6 support, which will be helpful if we introduce more modern JavaScript (that will be transpiled for older browsers using https://babeljs.io/). All rules for ESLint can be found here: https://eslint.org/docs/rules/. - Source: dev.to / 3 months ago

• What is Server Side Rendering (SSR) and Static Site Generation (SSG)?

  This simply extends the existing build process that many front-end frameworks have. After Babel's done with its transpilation, it merely executes code to compile your initial screen into static HTML and CSS. This isn't entirely dissimilar from how SSR hydrates your initial screen, but it's done at compile-time, not at request time. - Source: dev.to / 4 months ago

• Storybook 8 Beta

  First, we switched the default compiler for new projects from Babel to SWC (Speedy Web Compiler). SWC is dramatically faster than Babel and requires zero configuration. We’ll continue to support Babel in any project currently using it. - Source: dev.to / 4 months ago

• Nuxt vs Next: Which JavaScript Framework Suits Your Next Project?

  Nuxt.js is an open-source JavaScript framework built on Vue.js, Node.js, Vite, and Babel.js used for creating fast, cutting-edge applications. Nuxt.js possesses similar features to Next.js, with the major difference being the web framework it is compatible with. Next.js is a React framework whereas Nuxt.js is a Vue framework. - Source: dev.to / 6 months ago

• Abstract Syntax Trees and Practical Applications in JavaScript

  Disclaimer: If you've already developed Babel or ESLint plugins, this article may not be as beneficial for you, as you're likely already familiar with the majority of the content covered here. - Source: dev.to / 8 months ago