Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

JSON Formatter & Validator Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

JSON Formatter & Validator mentions (36)

• Postman Tutorial: A Beginner's Step-by-Step Guide!

  **Note:* Online Post request should have the correct format to ensure that requested data will be created. It is a good practice to use Get first to check the JSON format of the request. You can use tools like https://jsonformatter.curiousconcept.com/. - Source: dev.to / 3 months ago

• Rest API Testing: How to test Rest APIs properly!

  This can look like this, for example. Postman shows you errors in the JSON structure directly. However, you can test it more precisely with this JSON validator. - Source: dev.to / 11 months ago

• Homebridge failed to load Config.schema.json

  Did you already validate your json with: JSON VALIDATOR? Source: about 2 years ago

• 5 useful JSON tools to improve your productivity

  As we've seen in this article, there are many different tools available to help us work with JSON data. From visualizing and exploring data with JSON Crack, formatting it with JSON Formatter & Validator, converting it to other formats like CSV with Konklone.io, and validating it against a schema with JSON Schema — these tools can help make working with JSON data much easier and more efficient. - Source: dev.to / about 2 years ago

• Beginner's Thread / Easy Questions [February 2023]

  Is there a library to parse json and make an interactive windows something like https://jsonformatter.curiousconcept.com. Source: over 2 years ago