Software Alternatives, Accelerators & Startups

jQuery VS LiveAgent

Compare jQuery VS LiveAgent and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

jQuery logo jQuery

The Write Less, Do More, JavaScript Library.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • jQuery Landing page
    Landing page //
    2023-10-22
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

jQuery features and specs

  • Ease of Use
    jQuery simplifies complex JavaScript tasks by providing easy-to-use methods, which can lead to shorter development times and cleaner code.
  • Cross-Browser Compatibility
    jQuery handles many browser inconsistencies, ensuring that your code works seamlessly across different browsers without additional effort.
  • Large Community and Ecosystem
    There is a vast community of developers who contribute plugins, extensions, and provide support, making it easier to find solutions and enhance functionality.
  • Animation and Effects
    jQuery offers built-in methods for creating animations and effects, allowing developers to enhance the user interface with minimal code.
  • AJAX Simplification
    The library provides straightforward methods for making AJAX calls, which simplifies the process of loading data asynchronously.
  • Documentation and Learning Resources
    Extensive documentation and a plethora of tutorials are available, making it easier for developers to learn and troubleshoot.

Possible disadvantages of jQuery

  • Performance Overhead
    Using jQuery can add overhead to your application due to its file size and additional abstraction, which can impact performance, especially in resource-constrained environments.
  • Relevance
    With the advent of modern JavaScript frameworks like React, Vue, and Angular, and the improvements in native JavaScript (ES6+), the need for jQuery has decreased, making it less relevant in contemporary web development.
  • Learning Curve for Advanced Features
    While basic usage is straightforward, mastering more advanced topics and optimizing performance can be challenging for newcomers.
  • Potential for Overuse
    Developers might rely too heavily on jQuery for tasks that can be efficiently handled by native JavaScript, leading to bloated codebases.
  • Maintenance and Legacy Code
    Projects heavily reliant on jQuery may face maintenance challenges as modern frameworks and practices evolve, requiring significant refactoring effort if transitioning away from jQuery.
  • Security
    Older jQuery versions have known security vulnerabilities, and continuing to use outdated versions can pose security risks. Regular updates are necessary to mitigate this issue.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

jQuery videos

Quick jQuery Review

More videos:

  • Review - jQuery vs Vue, React and Angular
  • Review - Front-End Development, HTML & CSS, Javascript & jQuery by Jon Duckett | Book Review
  • Review - The Legend of jQuery in 100 Seconds
  • Review - ⭕The one book I regret not having as a beginning web developer || Jon Duckett JavaScript & jQuery

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to jQuery and LiveAgent)
Development Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Javascript UI Libraries
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing jQuery and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using jQuery and LiveAgent. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare jQuery and LiveAgent

jQuery Reviews

Top 20 Javascript Libraries
jQuery dramatically simplifies JS programming and is easy to learn and use. It is highly extensible and makes web pages load faster. jQuery wraps up a lot of standard functions making the job of the developer easy. A JS code of several lines could be just a method to be called in jQuery. It also has many plugins to perform different tasks. Some of the features of jQuery are...
Source: hackr.io
Top 15 jQuery Alternatives To Know
The world is full of newer technologies and there are alternatives available for all of them. jQuery is no different. The above-mentioned technologies can be a good alternative to jQuery though jQuery itself has a loyal user base of its own. Overall, it depends upon the organizational skills, requirements, budget, and objective, based on which stakeholders can take a call on...
Best Javascript libraries to use in 2021
jQuery has been in the development scene for a long time and has been the unprecedented king for webpage dev. It is one of the most common libraries used throughout the world, with more than 50% of websites using jQuery for their functioning. jQuery is a library used majorly for Document Object Model (DOM) manipulation. The DOM is a tree-like structure that represents all...
Source: codersera.com

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, jQuery seems to be more popular. It has been mentiond 102 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

jQuery mentions (102)

  • The Unchaining: My Personal Journey Graduating from jQuery to Modern JavaScript
    When I was building a quick frontend to the LLM game, I used jQuery to quickly whip out a prototype. Only after I was happy with it, I ported the code to the modern DOM API. As a result, I totally removed the dependency on jQuery. This whole experience makes me wonder, do people still use jQuery, in this age of frontend engineering? I took some time over the weekend to port one of my old jQuery plugins. This is... - Source: dev.to / 5 days ago
  • This One jQuery Mistake Froze Our Web Page! Here's the Fix You Need to Know
    Whenever the number of items increased, the browser became slow, sometimes even unresponsive. At first, we thought it was a server issue or maybe too much data. But no — the problem was hiding inside a small line of jQuery. - Source: dev.to / about 1 month ago
  • Is jQuery Dead?
    Ah, jQuery — the library that powered a generation of web apps. - Source: dev.to / about 2 months ago
  • Understanding Awaitables: Coroutines, Tasks, and Futures in Python
    Then we have callbacks, which were popularized by AJAX calls. Back then, with jQuery, we could define handlers to deal with both success or failure cases. For instance, let's say we want to fetch the HTML markup of this blog (skipping error failure callback for brevity), we do. - Source: dev.to / 2 months ago
  • the entire history of JavaScript, i guess
    One of them is JQuery created by John Resig. The library addresses extremely-frustrating issues related to cross-browser compatibility that existed at the time. To this day, it remains the most widely used JavaScript library in terms of actual page loads. - Source: dev.to / 4 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing jQuery and LiveAgent, you can also consider the following products

React Native - A framework for building native apps with React

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Babel - Babel is a compiler for writing next generation JavaScript.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenSSL - OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.