Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Ionic Framework should be more popular than Freshdesk. It has been mentiond 90 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
Ionic is an open-source framework for building cross-platform mobile applications using web technologies such as HTML, CSS, and JavaScript. It allows developers to build apps for Android, iOS, and the web from a single codebase. Ionic is known for its flexibility and wide range of UI components, making it easy to build modern, responsive apps. - Source: dev.to / 7 months ago
For the frontend, I chose Ionic and Angular, which enabled me to create a mobile-first app that could be deployed on the web right away while it could also be shipped as native for both iOS and Android. - Source: dev.to / 8 months ago
I was recently able to sit down with some of the core members of Ionic, who also created Stencil a toolchain for building Design Systems and Progressive Web Apps. We talked at great length how typically companies are approaching Ionic from a Design Team and need help building components. As a developer I wanted to talk about the Web Components that are used within the Design System first. There was a decent amount... - Source: dev.to / over 1 year ago
Look into Ionic Framework https://ionicframework.com/ or Cordova. They might be overkill for what you’re trying to do, but they allow you to create cross-platform apps via html/css/js. Source: over 1 year ago
Ionic Framework UI Components are used to build a website and then a mobile application is built using Ionic Capacitor. Ionic UI components are not required but are used for UX. The vue js code presented here will work fine in a separate application. - Source: dev.to / over 1 year ago
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