Freshdesk VS Ghidra

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Ghidra Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Ghidra mentions (64)

• I've figured out what 13 of the 16 enemy flags mean in Ultima V. Help me figure out the last three.

  I've got no experience with reverse-engineering executables, but I got a bunch of code-like stuff showing up when I fed ULTIMA.EXE to Ghidra and told it to analyze it with all the flags set. Source: 12 months ago

• Modding SH2

  The whole game is written in C++ (game logic intertwined with graphics). Ghidra can help you deconstruct the game binaries, but you need to put in a GREAT great effort to even get a starting point. Cheat Engine has been successful for some purposes, including an AI enabling utility for multiplayer (use with great care!). Source: 12 months ago

• You have probably heard of Temu right?

  What I think you’re talking about is reverse engineering. It’s basically taking a program and analysing the compiled code to attempt to find out how it works. It’s a fairly expansive topic, and fairly tricky to do but look at anything to do with Ghidra to get started. Source: about 1 year ago

• Asking for clarification ... How is learning C beneficial for becoming a Cyber security expert

  Oh also just as an aside Ghidra is a really cool free tool developed by the NSA which can reverse engineer software by looking at its executable and recreating the C code from the instructions and static data within. It's another way to get familiarized with the relationship between C code and the instructions it compiles to. Source: about 1 year ago

• Super Smash Bros. Melee HD Port Will "Never Happen," According to Former Nintendo Employees

  There exist decompilers and other tools for helping make sense of assembly and that can automate some of the conversion back to higher level languages. In my brief involvement with Slippi I used Ghidra - a tool developed by the NSA, to do some of that kind of work, which I found a little amusing. Source: about 1 year ago