Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Binary Ninja Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Binary Ninja mentions (9)

• [Media] I'm currently learning Rust. Out of curiosity, I opened the resulting binary as a text file, and among the garbled text characters, I saw this weird text. Is this normal or is there something wrong with the compiled binary? It's the "Hello, World!" sample program and it executes normally.

  If you really want to poke around in the binary, you can use a decompiler like IDA, Ghidra, or Binary Ninja's free version. Source: 7 months ago

• Ida Free

  Still $$$ for crippled functionality. As an alternative, https://binary.ninja is gaining traction at work. - Source: Hacker News / 11 months ago

• Teaching A Machine To Identify Vulnerabilities (Part 1)

  As I said, a regular text editor won’t do for reading a binary file, so I needed to choose a disassembler to break the challenge binaries out into their basic blocks. I chose to use Binary Ninja because it has a very easy-to-use Python API, and it’s hobbyist-level cheap (for comparison, the industry-standard disassembler is IDA Pro, which they will sell to you for roughly an arm, and continue to pick off your... - Source: dev.to / over 3 years ago

• Why do most hackers base their personality around hacking?

  It’s an awesome reverse engineering tool (https://binary.ninja). Has really nice api support so you can basically automate anything and make plugins for custom architectures and stuff like that. Source: almost 2 years ago

• Introducing Decompiler Explorer

  It's basically the opposite of https://godbolt.org/ -- put in binary, get out decompilation amongst many decompilers. It's open source (though you need a Binary Ninja and Hex-Rays license to run internally -- you'll want to check with the respective companies to make sure your particular license is acceptable for use even internally first!). Source: almost 2 years ago