What are some alternatives?
ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Convoso - Convoso's Cloud Contact Center helps SMBs increase sales, marketing and customer service success.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
PhoneBurner - PhoneBurner is a cloud-based power dialer to boost sales productivity