Software Alternatives & Reviews

Channels is a data-driven phone system designed to improve your customer service. It’s undeniable that growing trust and satisfaction among your customers is the foundation of success. Channels gives you a new look at this solution.

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The best alternatives based on verified products, community votes, reviews and other factors.
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  1. 14

    Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

  2. 14

    RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

    freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

  3. 13

    PhoneBurner is a cloud-based​ power dialer to boost sales productivity

  4. 11

    Cloud call center & telemarketing solution

  5. 10

    Work locally, grow globally

    paid Free Trial $25.0 / Monthly

  6. 8x8 Cloud Contact Center is a VoIP call center solution.

  7. 15

    Predictive Call Center, Voice and Text Broadcasting app

  8. 10

    Instantly provide voice customer support through phone calls.

  9. Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  10. Our company offers virtual phone numbers, toll-free numbers, PBX, SMS numbers and numbers for a registration more than 100 countries. Buy Now!

    paid Free Trial $5.0 / Monthly

  11. Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

    freemium $69.0 / Monthly (6 users / 50 GB / CRM+)

  12. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 30-day trial today!

    freemium $9.0 / Monthly (Small)

  13. Switch is a cloud-based phone system built for Google Apps users.

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External sources with reviews and comparisons of

The 19 Best Call Center Software (& Features You Need) in 2022
The modern customer expects excellent support on all channels, including live chat, email, and phone. But this can overwhelm your support team — especially if these channels are on different software systems that don't integrate with each other. With call center software, your team can unify their omnichannel service efforts...
10 Best Call Center Software (December 2022)
Channels (formerly known as CrazyCall) offers a call center platform that focuses on outbound web calls, but also allows inbound calling. It includes a unique feature that lets you make outbound calls with local phone numbers from more than 60 countries, so you’ll appear as a local company to customers—it can help instill...
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Author of's details: | Publisher: SaaSHub
Categories: Communication, Enterprise Communication, Cloud Business Telephony


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