Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Bitcoin.com Explorer Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Bitcoin.com Explorer mentions (5)

• Found 25 bitcoins in my account from 7 years ago. Don't know how to process this feeling and what to do next, please help, anyone?

  Just wanted to add, once it's calmed down a bit, look into bitcoin sweeping as well. You most likely have the same amount in the fork coins, the main one being Bitcoin Cash. 25BCH is about 32k Canadian right now so another decent chunk. Just put the same wallet address into something like https://explorer.bitcoin.com/bch and see if you do have some. It can be tricky to get to them sometimes, but there is a lot of... Source: about 3 years ago

• I inadvertently transferred funds to a legacy bitcoin cash address. This is what happened.

  Then the transaction never happened. If in doubt, check the receiving address using a block explorer. Source: about 3 years ago

• My transaction for Bitcoin cash to my atomic wallet says completed but don’t se sit in my wallet

  I recommend that you check your transaction with a blockchain explorer: https://explorer.bitcoin.com/bch. Source: about 3 years ago

• Confirmations for bch are a joke

  Https://explorer.bitcoin.com/bch Have a look at the time for the lasts blocks. Its supposed to be around 10 min each. Source: over 3 years ago

• Transfer of BCH disappeared from Bitcoin.com wallet to Exodus Wallet

  Does bitcoin .com give you a transaction ID (might be called a txid)? If so, look up that txid on bitcoin cash explorer https://explorer.bitcoin.com/bch , if the transaction has confirmed then it's likely your coins are gone, because you've sent them to a bitcoin cash address which isn't yours. Source: over 3 years ago