Software Alternatives, Accelerators & Startups

Freshdesk VS Axolon ERP

Compare Freshdesk VS Axolon ERP and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Axolon ERP logo Axolon ERP

AxolonERP is the best ERP software in Dubai, UAE. We help organisations to manages core business processes, such as CRM, HR, sales, purchasing, inventory, real estate, etc.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Axolon ERP Landing page
    Landing page //
    2023-06-21

Axolon ERP is a leading ERP software solution in Dubai, UAE. Axolon ERP is a VAT Enabled comprehensive business management solution for small and mid-sized businesses. It offers a cost-effective solution for managing and integrating finances, supply chain, inventory, customer relationships, and human resources.

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Axolon ERP videos

How to create Purchase Quote in Axolon ERP

Category Popularity

0-100% (relative to Freshdesk and Axolon ERP)
Customer Support
100 100%
0% 0
ERP
0 0%
100% 100
Help Desk
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Freshdesk and Axolon ERP. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Axolon ERP

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Axolon ERP Reviews

  1. It's simple to operate Axolon ERP solution UAE, and it's effective on daily basis use.

    Axolon ERP accounting software UAE with VAT enabled is simple and efficient and easy to grasp. Excellent small and medium-sized business software. The overall experience has been excellent.

Social recommendations and mentions

Freshdesk might be a bit more popular than Axolon ERP. We know about 12 links to it since March 2021 and only 10 links to Axolon ERP. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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Axolon ERP mentions (10)

  • Contract creation and management, as well as contract execution, are essential for maximizing savings and profitability.
    Our ERP software Dubai includes project management as a core component and may be used as project-driven ERP or Project Portfolio Management. Our software can intelligently manage plant shutdowns, product launches, engineering projects, asset, and product lifecycles. Source: about 2 years ago
  • ERP System implementation Difficulties?
    Axolon's skilled staff provides complete ERP software in Dubai and administration support. Axolon can guide you through the process because it has dedicated teams for customization, development, and implementation. Our Live Chat backing and client support group are holding on to help you. - Source: dev.to / over 2 years ago
  • ERP Software UAE
    And data-driven methodologies. We provide you with the ERP Software UAE ,Dubai, Oman,. Source: over 2 years ago
  • ERP Solutions UAE
    Axolon has developed clients to reach digital maturity by concentrating on technology, customer-centricity, and exponential return on investment; by integrating excellent user interface and data-driven methodologies. We provide you with the best ERP Solutions UAE, Saudi Arabia, Oman, Bahrain, etc. If you would like to know more about our services, please feel free to call us at 800 296566 or email us at... Source: over 2 years ago
  • ERP Solutions Dubai
    And data-driven methodologies. We provide you with the ERP Solutions Dubai ,Saudi Arabia , Bahrain, etc. If you would like to know more about our services, please feel free. Source: over 2 years ago
View more

What are some alternatives?

When comparing Freshdesk and Axolon ERP, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Netsuite ERP - Cloud-based ERP software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Odoo - An all-integrated business app suite to unleash your growth potential.