Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Award Force
Submittable
SurveyMonkey Apply
OpenWater
ICARIS
WizeHive Zengine
Evalato
eAwards
Purpose-built to be fast, secure, reliable and beautiful, Award Force is perfect for anyone who wants to create an unparalleled experience for entrants, judges and program managers.
We support our clients with a global support team whose sole purpose is to give peace of mind and help clients focus on making their awards the best they can be.
Award Force is used for: awards management; staff excellence / employee recognition; grant application management; accelerator program intake; incubator program intake; venture or seed capital funding application management; contest management; fellowship application management; higher education entrance; scholarship applications; journal article / paper abstract submission management; student portfolio assessment.
Good decisions: Good evaluation leads to good decisions and good outcomes. Entry/application evaluators will love how fast and smooth it is to evaluate applications with Award Force.
Save time, save money: Free up your time to focus on making your program the best it can be thanks to reduced admin and support effort.
Grow your program: Increase the volume and quality of your entries/applications, and earn more revenue with features designed for outstanding results.
Judges are happy: Attract and retain high-calibre judges that love how fast and smooth it is to judge with Award Force.
Peace-of-mind: Boost confidence and discard stress, you'll be in good company using our reliable and secure system that performs under pressure.
Visibility + control: Deliver the right outcomes time-after-time with flexible configuration options and management tools at your fingertips.
You look good: Distinguish your awards with a friendly, intuitive system in a beautiful design that's a joy to use.
Freshdesk Award ForceFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Submittable - Submittable is an easy-to-use online submission manager.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SurveyMonkey Apply - SurveyMonkey Apply enables organizations to streamline the process of collecting and reviewing applications.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
OpenWater - OpenWater is an awards management software platform that automates, manages, and grows awards programs big and small.