Software Alternatives, Accelerators & Startups

Freightos VS Zendesk

Compare Freightos VS Zendesk and see what are their differences

Freightos logo Freightos

Freightos offers a number of online freight solutions through innovative software. It has programs specifically for carriers, forwarders, enterprise shippers and e-commerce retailers. Read more about Freightos.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Freightos Landing page
    Landing page //
    2022-08-06
  • Zendesk Landing page
    Landing page //
    2024-05-06

Freightos videos

Freightos Review & Tutorial | Amazon FBA Shipping

More videos:

  • Tutorial - How To Use Freightos | Shipping To Amazon FBA From China
  • Review - Five Common Freight Mistakes - Alibaba.com Freight Powered by Freightos

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Freightos and Zendesk)
ERP
100 100%
0% 0
Customer Support
0 0%
100% 100
Fleet Management And Logistics
Help Desk
0 0%
100% 100

User comments

Share your experience with using Freightos and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freightos and Zendesk

Freightos Reviews

We have no reviews of Freightos yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Freightos. We know about 7 links to it since March 2021 and only 6 links to Freightos. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freightos mentions (6)

  • Price drops at Costco? Hopefully at some point.
    Yeah, still under $3k from Asia to US West Coast according to freightos.com. Source: over 1 year ago
  • What do you think of automation at ports? Will it improve supply chain efficiency, kill jobs, both? Is it worth it? This is a key issue in contract negotiations between shipping companies and dockworkers' unions in the U.S. this summer.
    Btw if you're interested in this stuff check out freightos.com - I thought it was a cool idea (and apparently fairly novel in that industry). It's like a travel booking website but for freight. It can be fun to play around with the settings and see how much it would cost to ship stuff all over. Also check out this documentary from WSJ if you haven't seen it yet: https://www.youtube.com/watch?v=1KtTAb9Tl6E It talks... Source: almost 2 years ago
  • What is the cheapest way to bring three pallets from China to Germany?
    Where do I compare prices for this? Is freightos.com any good? Other alternative? I cannot fill a container with the stuff I want to bring. Source: about 2 years ago
  • 40HQ Container Shipping fees for LA Port
    Just run a search on freightos.com and compare. If your shipment is FOB, you shouldn't be paying a local fee at origin. I'm not sure if they LA local fee is drayage? The base ocean rate looks OK. Source: over 2 years ago
  • China (Export) Containerized Freight Index, weekly update
    Whereas FBX since they started factoring in premiums, and also Platts channel checks, are much more aligned with the quotes I get from forwarders (and from freightos marketplace) I use this article as general reference https://www.freightwaves.com/news/different-container-indexes-vastly-different-rates-which-is-right. Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Freightos and Zendesk, you can also consider the following products

Avaal Express - Avaal Express is a software incorporating dispatching, fleet management, driver management, safety and compliance from a single platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MultiFreight - MultiFreight Ltd are a leading software company providing international freight management software designed for the freight, shipping and logistics industry.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fleetium - Fleetium is a simple and reliable web and mobile apps to manage fleets of cars, trucks, and containers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!