Software Alternatives, Accelerators & Startups

Formester VS Usersnap

Compare Formester VS Usersnap and see what are their differences

Formester logo Formester

Create customized forms easily and at an affordable price!

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Formester Landing page
    Landing page //
    2023-01-17

With Formester you can create, edit, and manage forms and documents effectively with the help of a no-code form builder. Use customizable form templates to collect, track, and analyze data while automatically syncing with your team and collaborating in real-time. Streamline workflows with the help of automation, view collected data in dynamic, visual dashboards, and standardize your organization's forms - all in one customizable platform.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Formester features and specs

  • Ease of Use
    Formester offers a user-friendly interface making it easy for users to create, customize, and manage forms without requiring technical skills.
  • Templates
    A wide range of pre-built templates are available, helping users to quickly set up forms suitable for various purposes.
  • Integrations
    Formester supports integration with numerous third-party applications, enhancing functionality and automation capabilities.
  • Real-time Analytics
    Provides detailed analytics and reporting, allowing users to track form submissions and responses effectively in real-time.
  • Customization Options
    Offers a variety of customization options, enabling users to tailor forms to meet specific branding and functional requirements.

Possible disadvantages of Formester

  • Pricing
    The pricing structure might not be suitable for very small businesses or individual users with limited budgets.
  • Learning Curve
    Although generally user-friendly, there may be a slight learning curve for users unfamiliar with form-building platforms.
  • Feature Limitations
    Some advanced features may only be available in higher-tier plans, limiting functionality for users on lower-tier plans.
  • Customization Limitations
    Despite offering various customization options, some users may find the level of customization limiting compared to other platforms.
  • Support
    The level of customer support might not meet all users' expectations, particularly those who require immediate or extensive assistance.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Formester videos

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Add video

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Formester and Usersnap)
Forms And Surveys
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Form Builder
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Formester and Usersnap

Formester Reviews

  1. ArnavBh14
    ยท Marketing Manager at Prestige Group ยท
    Absolutely loved this amazing product!

    I loved how accurate and on point the pre-designed templates are. You can just select a pre-designed template and add the logo of your brand boom! Its ready to be live. The ready made templates make it super easy and time saving product.

    ๐Ÿ Competitors: Typeform, Jotform
    ๐Ÿ‘ Pros:    Affordable price|Easy user interface|Easy integration|Spam protection
    ๐Ÿ‘Ž Cons:    Minor ux fixes
  2. Akshat Sharma
    ยท LCVP at AIESEC ยท
    An exceptional product in the market!

    Its a way out of the league product when compared with the competitors. It has got the best pricing and the tech support in the segment. They have excellent templates and good customization options.

    ๐Ÿ‘ Pros:    Ui is very attractive|Affordable price|Data analysis|Lots of templates|Data protection and security|Wide range of integrations
    ๐Ÿ‘Ž Cons:    Ocassional bugs

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Usersnap might be a bit more popular than Formester. We know about 4 links to it since March 2021 and only 3 links to Formester. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Formester mentions (3)

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 2 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 3 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 3 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: about 4 years ago

What are some alternatives?

When comparing Formester and Usersnap, you can also consider the following products

Tally.so - The simplest way to create forms, for free.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Marker.io - Visual feedback and bug reporting tool for websites

Jotform - Free Online Form Builder & Form Creator

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!