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Jotform VS Usersnap

Compare Jotform VS Usersnap and see what are their differences

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Jotform logo Jotform

Free Online Form Builder & Form Creator

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Jotform Landing page
    Landing page //
    2022-06-12

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Jotform

Website
jotform.com
Pricing URL
Official Jotform Pricing
$ Details
freemium $34.0 / Monthly (25 Forms / 1,000 Monthly Submissions)
Platforms
Android iOS Web
Release Date
2006 January
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Jotform features and specs

  • Form Builder
    https://www.jotform.com/build/
  • Jotform Apps
    https://www.jotform.com/products/apps/
  • Jotform Enterprise
    https://www.jotform.com/enterprise/
  • Jotform Store Builder
    https://www.jotform.com/products/store-builder/
  • Jotform Tables
    https://www.jotform.com/products/tables/
  • Jotform Inbox
    https://www.jotform.com/features/inbox/
  • Jotform Mobile Forms
    https://www.jotform.com/products/mobile-forms/
  • Jotform Approvals
    https://www.jotform.com/products/approvals/
  • Jotform Report Builder
    https://www.jotform.com/products/report-builder/
  • Jotform Smart PDF Forms
    https://www.jotform.com/products/smart-pdf-forms/
  • Jotform PDF Editor
    https://www.jotform.com/products/pdf-editor/
  • Jotform Workflows
    https://www.jotform.com/products/workflows/
  • HIPAA Friendly Forms
    https://www.jotform.com/hipaa/
  • Jotform Sign
    https://www.jotform.com/products/sign/
  • Jotform for Salesforce
    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000JTeWyUAL
  • Online Payments
    https://www.jotform.com/online-payments/
  • Jotform Integrations
    https://www.jotform.com/integrations/
  • Form Templates
    https://www.jotform.com/form-templates/
  • PDF Templates
    https://www.jotform.com/pdf-templates/
  • App Templates
    https://www.jotform.com/app-templates/
  • Workflow Templates
    https://www.jotform.com/workflow-templates/
  • Table Templates
    https://www.jotform.com/table-templates/
  • Prefill Forms
    https://www.jotform.com/prefill-forms/whats-new/
  • Secure Forms
    https://www.jotform.com/security/
  • Form Widgets
    https://www.jotform.com/widgets/
  • Jotform Blog
    https://www.jotform.com/blog/

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Jotform videos

+ Add

JotForm Review - Beginner to Expert PREVIEW by Bizversity.com

More videos:

  • Tutorial - How to Use JotForm to Create Online Forms & Fillable PDFs
  • Tutorial - JotForm 4.0 // A Tutorial & Review
  • Tutorial - Jotform Tutorial: How to Use Jotform

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Jotform and Usersnap)

Jotform

Usersnap

Form Builder
100 100%
Form Builder
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Jotform and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jotform and Usersnap

Jotform Reviews

14 ProProfs alternatives for quizzes, surveys, and more in 2025
Jotform’s free online quiz maker lets you easily build quizzes that are interactive and automatically graded. No matter what you need — whether it’s a multiple-choice quiz for students or trivia questions for game night — Jotform has you covered. Teachers can choose from ready-made templates for the classroom, customize them for different subjects and skill levels, and even...
Source: www.jotform.com
10 SurveyMonkey Alternatives and Competitors in 2024
The reporting and analytics tools provide valuable insights, while data exporting ensures seamless integration with other systems. With Jotform, you can create an online survey or form to collect data and online payments securely—which will help you streamline your data management processes hassle-free.
Source: clickup.com
10+1 Best Workflow Management Software 2024 For Maximum Efficiency
Best known for its scalable data collection tools, Jotform Enterprise allows users to create customizable workflow management systems. However, it may at times become too complex for users seeking a simple solution. Jotform’s integrations include popular tools such as Gmail and Dropbox, and it also supports automation capabilities.
Source: www.manifest.ly
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Online marketplaces show users rate Jotform as superior to Typeform in areas like “easy to do business with” and “easy to admin.” Jotform is another piece of software that allows users to choose from a static or question-per-page view.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
While JotForm is an excellent Typeform alternative, it also has certain disadvantages. One major concern is that JotForm's interface can sometimes be clunky and complicated to navigate.
Source: marketsplash.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Usersnap might be a bit more popular than Jotform. We know about 4 links to it since March 2021 and only 3 links to Jotform. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jotform mentions (3)

  • This seems like a new scam, right?
    Sure, you took down jotform.com, a legitimate website (it's still up by the way). Source: almost 3 years ago
  • Recommendations to help me with teaching the extended response section of the GED RLA exam?
    Something akin to a fill-in-the-blank template maybe? This was all prompted by my beginning to write one on jotform.com. I began doing it and then realized that there are probably thousands of similar templates that are way better. Thanks for any help and let me know if you'd like to share resources in the near future. Source: about 3 years ago
  • How can I include object keys as headings when using IMPORTJSONAPI?
    I'm trying to import data from Jotform so the structure of the JSON can vary. Here's an example though:. Source: over 3 years ago

Usersnap mentions (4)

What are some alternatives?

When comparing Jotform and Usersnap, you can also consider the following products

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Google Forms - Simple web forms from Google.

Marker.io - Visual feedback and bug reporting tool for websites

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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