Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Focus should be more popular than Freshdesk. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I've been having success with the HeyFocus app, version 1.x, which is available on Setapp. Source: 6 months ago
Apps I have tried and are not enough: - https://heyfocus.com/ - https://freedom.to/ - https://selfcontrolapp.com/ - https://www.forestapp.cc/ - https://www.rescuetime.com/. Source: 6 months ago
There are plenty of apps and organizational systems that will help you remember future tasks and reduce distractions. For example, Focus blocks distractions and schedules your breaks and Freedom will block distractions on all of your devices at once. - Source: dev.to / 9 months ago
Focus - Price: $19.99/year App for Mac that blocks distracting websites and apps to help you stay focused. Source: 11 months ago
Just https://heyfocus.com which I must have installed through Setapp, as I don't remember paying for it. It has a scripting capability so in theory I might be able to do something to prevent it from triggering when I'm active in a form. - Source: Hacker News / 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Cold Turkey - Cold Turkey is a free productivity program that you can use to temporarily block distractions so that you can get your work done!
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SelfControl - V2 updates! - Custom time interval for distraction free mode - Ability to turn off ' always on' mode - Improved UI -- Self Control -- A simple app to keep you focused online by blocking sites that you spend way too much time on.
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