Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

SelfControl Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

SelfControl mentions (75)

• My 30-Year Quitting Addiction

  There is a free and open source app called SelfControl for macOS. It allows one to block access to any site one adds to the list in the app for the amount of time the user chooses. Attempt to use multiple browsers, restarting one's machine, deleting the app, etc. won't get around the block either. It's been super helpful for me, so I thought I'd just throw it out there. https://selfcontrolapp.com. - Source: Hacker News / 5 months ago

• App to prevent distractions at work

  It is SelfControl. It is open-source and free. You select the website you want to block and the time. The moment you click the button no matter what you do, you can forget about accessing those websites until the time is over; there is no cancel button. Restarted mac won't work, you can delete the app no luck. Source: 6 months ago

• App to prevent distractions at work

  The SelfControl app lets you specify web sites that will be blocked. When you run the app, you specify a countdown timer, during which time those apps will be inaccessible. Source: 6 months ago

• Finals season

  - https://selfcontrolapp.com/ this is free app. block off all social media and time wasters .. Only for mac. if there is nothing to be distracted... IMO I eventually be bored and I was able to get into the zone... Not right away... But I told my self... Today I study... And I stay in the study room. Source: 6 months ago

• Looking for the right app

  Apps I have tried and are not enough: - https://heyfocus.com/ - https://freedom.to/ - https://selfcontrolapp.com/ - https://www.forestapp.cc/ - https://www.rescuetime.com/. Source: 7 months ago