Software Alternatives, Accelerators & Startups

Fluid VS Userback

Compare Fluid VS Userback and see what are their differences

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Fluid logo Fluid

Turn Your Favorite Web Apps into Real Mac Apps.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Fluid Landing page
    Landing page //
    2021-07-29
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Fluid

Pricing URL
-
$ Details
-
Platforms
-

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Fluid features and specs

  • Dedicated Browsers
    Fluid creates site-specific browsers that allow users to have dedicated apps for their favorite web pages. This can enhance focus and organization by keeping tasks separate from regular web browsing.
  • Custom User Experience
    Each Site Specific Browser (SSB) can have a custom icon and name, providing a more personalized and aesthetically pleasing user interface.
  • Resource Management
    Having dedicated apps for regularly used web services can minimize the use of browser tabs and extensions, potentially leading to better performance and resource management.
  • Independence from Web Browser
    Fluid apps are independent of the main web browser. This means that if your browser crashes or has issues, your Fluid apps remain unaffected.
  • Enhanced Productivity
    By converting web apps into standalone desktop applications, users can more easily compartmentalize their work, leading to enhanced productivity.

Possible disadvantages of Fluid

  • Limited to MacOS
    Fluid is available only for MacOS, which limits its usability to Mac users and excludes users on other operating systems like Windows or Linux.
  • Manual Updates
    Users need to manually update each Site Specific Browser (SSB) created through Fluid, as these do not automatically update like regular browser tabs.
  • Security Risks
    As Fluid apps are essentially wrappers for web pages, they are subject to the same security risks as any web browser. Users need to ensure they are visiting trusted sites.
  • Limited Functionality
    Unlike full-fledged desktop applications, Fluid apps might have limited native functionality. They rely heavily on the web app's own features and may lack advanced desktop integrations.
  • Cost for Full Features
    While Fluid is free to use, certain advanced features, such as pinning apps to the status bar, require a one-time purchase of Fluid's paid version.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Fluid

Overall verdict

  • Fluid is a good option for macOS users who find themselves frequently switching between web applications and want a more streamlined process. It's especially useful for those who prefer to keep web app sessions isolated or those who enjoy customizing their workflows. However, consider that it is only available for macOS and may not support all features of more complex web applications.

Why this product is good

  • Fluid (fluidapp.com) allows users to create site-specific browsers, which can be useful for treating web applications as standalone apps on macOS. This can help with productivity by preventing web distractions and organizing workflows. Fluid is particularly beneficial if you frequently use web apps and want them to function like native applications with their own dock icons and separate sessions.

Recommended for

  • MacOS users looking to create desktop-like experiences for web applications.
  • Individuals seeking to minimize distractions from other open tabs in a standard browser.
  • Users who need isolated sessions for different web applications.
  • People who appreciate customizing their desktop workflow.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Fluid videos

Primochill Vue Fluid Review

More videos:

  • Review - FluidReview - Accept Online Applications and Submissions and Review
  • Review - Golden Matte Fluid Acrylic Review โ€ข An Alternative to Gouache?

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Fluid and Userback)
Development Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Group Chat & Notifications
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Fluid and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fluid and Userback

Fluid Reviews

10+ Best Prototyping Tools for UI/UX Designers in 2018
With a strong focus on simplicity and communication, Fluid UI great Prototyping tools. Having built-in high and low fidelity component libraries, live team collaboration, device previews and video presentations making it a top-notch solution for designers, product managers and founders alike.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Fluid should be more popular than Userback. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fluid mentions (19)

  • ToDesktop โ€“ Web app to desktop app in minutes
    > Is ToDesktop For Me? > If you want to make a desktop app of a website for your personal use, ToDesktop is overkill. I just want to point out that a lot of us "pros" learn how to use tools like this by semi-personal use. Therefore, you might want to consider a free personal version that's crippled in a mildly annoying way: For example, no installer, don't sign the app, and have an easily-ignorable nag. (Therefore... - Source: Hacker News / almost 3 years ago
  • in safari Sonoma, do profiles act like containers ? (firefox container)
    If you haven't used Fluid - https://fluidapp.com , I would recommend trying the free download. Source: about 3 years ago
  • Why is it so hard to change Chromium's UI?
    You can use Min, Fluid or any browser with full screen mode to have the same effect. Source: over 3 years ago
  • Safari Window Management
    Https://fluidapp.com/ might do it for you. Other applications like this also exist. Source: over 3 years ago
  • Web Push for Web Apps on iOS and iPadOS
    Does Fluid[1] work as a solution for you? Iโ€™m on an older OS with an older version but I love it for creating single-site apps. [1] https://fluidapp.com/. - Source: Hacker News / over 3 years ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Fluid and Userback, you can also consider the following products

WebCatalog - Run your favorite web apps natively

Marker.io - Visual feedback and bug reporting tool for websites

Nativeifier - Turn any webpage into a native app

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Coherence X - Coherence X4 is a powerful tool that allows you to turn any website into a chromium-based, isolated, native application on your Mac.

BugHerd - BugHerd: The Website Feedback Tool for Agencies