Software Alternatives & Reviews

Fluency VS UserGuiding

Compare Fluency VS UserGuiding and see what are their differences

Fluency logo Fluency

Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.

UserGuiding logo UserGuiding

User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.
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  • Fluency Home Screenshot
    Home Screenshot //
    2024-03-16
  • Fluency Onboarding Screenshot
    Onboarding Screenshot //
    2024-03-16

Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.

Simply open up the Fluency app, hit record and perform the process how you normally would.

This can be any computer based process. Whether it's reconciling a payment in Zero, adding a user in Hubspot, or more complex processes specific to your business - Fluency will intelligently generate step by step documentation in seconds.

No more tediously pasting screenshots and manually writing descriptions - Fluency understands the context of your process, and with the power of Fluency's AI model, your documentation will require minimal editing.

If you need to make edits, easily do so with Fluency's in-built editing features, and go ahead and save your document in Fluency's secure process vault, powered by AWS. Or, export your document to wherever it needs to be.

Get started today with a 7 day free trial, or contact our team to discuss our Enterprise plans.

  • UserGuiding Landing page
    Landing page //
    2021-12-13

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/

Fluency

$ Details
paid Free Trial AU$39.0 / Monthly (Per Seat)
Platforms
-
Release Date
2024 March

UserGuiding

$ Details
paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

Fluency features and specs

  • Automated Process Documentation: Yes
  • Centralised Process Repository: Yes
  • SOPs, Automated: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Resource Centers: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Fluency videos

Fluency - Automated Process Documentation Explainer

More videos:

  • Review - First 3 Months: Fluency is NOT the Goal
  • Review - The Fluency Secret Is Understanding Like A Native - EnglishAnyone.com
  • Review - Fluency School Review with Aide

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Fluency and UserGuiding)
Productivity
22 22%
78% 78
User Onboarding And Engagement
Document Management
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

Share your experience with using Fluency and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fluency and UserGuiding

Fluency Reviews

  1. Early customer

    I was part of Fluency’s beta program as an early user on a free trial. Now that Fluency have launched, I’m definitely going to stay using the software as it’s a massive timesaver. Definitely recommend as a tool for onboarding and training

    👍 Pros:    Easy to use
    👎 Cons:    Only for windows

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fluency mentions (0)

We have not tracked any mentions of Fluency yet. Tracking of Fluency recommendations started around Mar 2024.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago

What are some alternatives?

When comparing Fluency and UserGuiding, you can also consider the following products

ScribeHow - Create step-by-step user guides, with a simple click

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Pages by Scribe - Scribe automatically creates step-by-step process guides.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.