FloristWare helps florists streamline and automate the time-consuming and repetitive tasks in running a retail flower shop. Powerful delivery management/route optimization features help them deliver more flowers orders with less gas and fewer drivers. A mobile floral delivery app helps those drivers and allows you to send real time delivery confirmations – with photo, video and signature capture – by email and/or text message. FloristWare also integrates with the most popular e-commerce websites for florists including those from Flower Shop Network and Shopify.
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FloristWare's answer
FloristWare was first created in the early 2000's for use by a high-volume family owned flower shop that was not willing to pay the $20K plus that was charged by other floral-specific POS systems at the time. It was released to the public in 2005 and was the first floral POS system to use a pay-as-you-go SAAS model with no contracts, commitments or big up-front payment.
Since then FloristWare has worked with hundreds of real local florists and been a strong supporter of the retail floral industry and member off organizations like SAF (the Society of American Florists), GLFA (Great Lake Floral Association) and AIFD (American Institute of Floral Designers).
FloristWare's answer
FloristWare is the ideal POS system for any retail florist that is serious about taking their business to the next level by streamlining and automating the many time consuming and repetitive tasks involved in running a flower shop and providing a higher level of customer service.
FloristWare's answer
FloristWare offers the kind of quality and support associated with wire service systems that cost many times more. It also focusses on doing one thing (Floral POS) really well and providing tight integrations with the best websites, merchant service providers, etc. Most other floral-specific POS systems try and lock the florist into their POS, their website, their expensive credit card processing etc.
FloristWare's answer
FloristWare has been doing this a long time and understands and respects the needs of busy florists. Our clients only ever deal with dedicated, full-time support professionals that are located right here in North America, each with at least ten years of experience in the retail flower business. We don't ever outsource to overseas call centres or expects our clients to suffer through AI or chatbots.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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