FloristWare VS Zendesk
Compare FloristWare VS Zendesk and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
featured
FloristWare
Curate Proposals
Floranext
Hana POS
BloomNation
Curate COGS
Ularas
Picas
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
FloristWare helps florists streamline and automate the time-consuming and repetitive tasks in running a retail flower shop. Powerful delivery management/route optimization features help them deliver more flowers orders with less gas and fewer drivers. A mobile floral delivery app helps those drivers and allows you to send real time delivery confirmations – with photo, video and signature capture – by email and/or text message. FloristWare also integrates with the most popular e-commerce websites for florists including those from Flower Shop Network and Shopify.
FloristWare ZendeskNo features have been listed yet.
FloristWare's answer
FloristWare was first created in the early 2000's for use by a high-volume family owned flower shop that was not willing to pay the $20K plus that was charged by other floral-specific POS systems at the time. It was released to the public in 2005 and was the first floral POS system to use a pay-as-you-go SAAS model with no contracts, commitments or big up-front payment.
Since then FloristWare has worked with hundreds of real local florists and been a strong supporter of the retail floral industry and member off organizations like SAF (the Society of American Florists), GLFA (Great Lake Floral Association) and AIFD (American Institute of Floral Designers).
FloristWare's answer
FloristWare is the ideal POS system for any retail florist that is serious about taking their business to the next level by streamlining and automating the many time consuming and repetitive tasks involved in running a flower shop and providing a higher level of customer service.
FloristWare's answer
FloristWare offers the kind of quality and support associated with wire service systems that cost many times more. It also focusses on doing one thing (Floral POS) really well and providing tight integrations with the best websites, merchant service providers, etc. Most other floral-specific POS systems try and lock the florist into their POS, their website, their expensive credit card processing etc.
FloristWare's answer
FloristWare has been doing this a long time and understands and respects the needs of busy florists. Our clients only ever deal with dedicated, full-time support professionals that are located right here in North America, each with at least ten years of experience in the retail flower business. We don't ever outsource to overseas call centres or expects our clients to suffer through AI or chatbots.
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
Curate Proposals - Your clients deserve a proposal that reflects the brand that you've worked hard to build. Increase bookings with interactive, brand-worthy proposals.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Floranext - Flower shop software to manage orders and customers. Floral Point of Sale, Websites, and Wedding/Event Proposals - on Web and iPad.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Hana POS - Hana Florist POS Software specially designed for Florist with dynamic features.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!