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Five CRM VS Freshsales CRM

Compare Five CRM VS Freshsales CRM and see what are their differences

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Five CRM logo Five CRM

More Leads. More Sales. More Customers.

Freshsales CRM logo Freshsales CRM

A full-fledged CRM for high-velocity sales teams.
  • Five CRM Landing page
    Landing page //
    2023-09-15
  • Freshsales CRM Landing page
    Landing page //
    2024-05-06

Five CRM features and specs

  • Customizable
    Five CRM offers a high degree of customization, allowing businesses to tailor the platform to meet their specific sales and marketing needs. Users can configure different aspects of the CRM system to optimize efficiency and improve workflow processes.
  • Lead Management
    The CRM provides robust lead management features. It helps in tracking, nurturing, and converting leads efficiently with comprehensive tools for lead scoring and segmentation.
  • Multichannel Communications
    Five CRM supports multichannel communications, allowing engagement with leads and customers across various platforms such as email, phone, and social media, thus streamlining communication efforts and ensuring consistency.
  • Supporting Sales Processes
    It is particularly strong in features that support sales processes, with tools that assist in managing sales pipelines, tracking prospects, and improving conversion rates.

Possible disadvantages of Five CRM

  • Complexity for New Users
    The extensive features and customization options might present a steep learning curve and can be complex for new users to master without adequate training and support.
  • Pricing Structure
    Some users find the pricing structure of Five CRM to be on the higher side, particularly for smaller businesses or startups with limited budgets, potentially making it less accessible for some potential clients.
  • Integration Limitations
    While Five CRM offers numerous features, its integration capabilities with third-party applications might not be as extensive or seamless as some other CRM platforms, which could be a limitation for businesses relying on various software tools.
  • User Interface
    Some users have reported that the user interface can be less intuitive compared to other CRM solutions, which may inhibit quick adoption and efficient use across teams.

Freshsales CRM features and specs

  • Ease of Use
    Freshsales CRM has an intuitive and user-friendly interface that allows users to navigate through the system with minimal training.
  • Customization
    Offers extensive customization options for fields, pipelines, and workflows, allowing businesses to tailor the CRM to their specific needs.
  • Integrations
    Seamlessly integrates with a variety of other software and tools, including email, calendar, and marketing automation platforms.
  • Automation
    Provides robust automation features, enabling users to automate repetitive tasks and workflows, which increases efficiency.
  • Communication Tools
    Includes built-in communication tools such as email, phone, and chat, allowing for centralized communication within the CRM.
  • Reporting and Analytics
    Offers powerful reporting and analytics tools that help users make data-driven decisions by providing insights into sales performance and customer interactions.
  • Affordable Pricing
    Provides a range of pricing plans, including a free tier, making it accessible for small and medium-sized businesses.
  • Mobile App
    Features a mobile application that lets users access and manage their CRM data on the go.

Analysis of Freshsales CRM

Overall verdict

  • Freshsales CRM is generally well-regarded for its ease of use and comprehensive functionality. It is considered a strong contender in the CRM market, particularly for small to medium-sized businesses looking for an all-in-one solution.

Why this product is good

  • Freshsales CRM is often considered a good choice for businesses due to its intuitive user interface, robust features, and seamless integration with other Freshworks products. It offers automation tools, AI-powered insights, and customization options that help streamline the sales process and increase efficiency.

Recommended for

    Freshsales CRM is recommended for small to medium-sized businesses, sales teams looking for an easy-to-use platform with extensive features, and companies that are already using other products within the Freshworks ecosystem.

Five CRM videos

+ Add

Five CRM Customer Relationship Manager.

Freshsales CRM videos

+ Add

Freshsales CRM Tool Review, Pricing, and Features

More videos:

  • Demo - Freshsales CRM Demo
  • Demo - Freshsales CRM Demo | Freshsales Explained in Under 7 Minutes
  • Tutorial - FreshSales CRM Tutorial in 2024: How To Use FreshWorks CRM
  • Review - Freshsales CRM Honest Review - Watch Before Using
  • Demo - Freshsales CRM Demo & Full Overview

Category Popularity

0-100% (relative to Five CRM and Freshsales CRM)

Five CRM

Freshsales CRM

CRM
1 1%
CRM
99% 99
Sales Workflow
100 100%
Sales Workflow
0% 0
Sales
1 1%
Sales
99% 99
CRM Platforms
0 0%
CRM Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five CRM and Freshsales CRM

Five CRM Reviews

We have no reviews of Five CRM yet.
Be the first one to post

Freshsales CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of businesses of all sizes, it is best suited for SMBs.
Source: bstrategyhub.com
14 Best Copper CRM Alternatives to Use in 2022
Freshsales is a reliable Copper alternative that can help you grow your business. This sales-focused CRM solution provides you the capabilities to optimize your sales cycle and maximize your revenue. Freshsales helps automate time-consuming tasks so you can focus more on forming stronger relationships with your customers. It unifies customer data to help you get complete...
Source: www.bigcontacts.com
8 Best CRM for eCommerce Business in 2019
Freshsales has made a name for itself in the CRM user experience department, with its simple and easy-to-use interface. But that’s not all Freshsales CRM does. It does away with the need for bulky setup procedures and integrations that take hours to be up and running. It collates all the functions of a legacy CRM system and gives eCommerce firms a dynamic solution to manage...
Source: www.softwaresuggest.com
Looking for a Salesforce alternative?
Try Freshworks CRM (formerly Freshsales)—one of the best Salesforce alternatives that costs less and scales with you as you grow.
Source: www.freshworks.com

Social recommendations and mentions

Based on our record, Freshsales CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five CRM mentions (0)

We have not tracked any mentions of Five CRM yet. Tracking of Five CRM recommendations started around Mar 2021.

Freshsales CRM mentions (1)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / over 3 years ago

What are some alternatives?

When comparing Five CRM and Freshsales CRM, you can also consider the following products

Myphoner - Straightforward cold calling – without the hefty price tag

Zoho CRM - Omnichannel CRM for Businesses of all sizes

monday.com - The most intuitive platform to manage projects and teamwork

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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