Software Alternatives, Accelerators & Startups
Register | Login

FileBox eXtender VS Zendesk

Compare FileBox eXtender VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

FileBox eXtender logo FileBox eXtender

FileBox eXtender (FileBX or FbX) is a program that extends the standard Windows File|Open and File|Save dialog boxes by adding handy little icon buttons on the right side of the title bars, next to the minimize, restore and maximize buttons, and o…

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • FileBox eXtender Landing page
    Landing page //
    2018-12-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

FileBox eXtender features and specs

  • Ease of Access
    FileBox eXtender enhances Windows' file dialogs, providing quick access to favorite and recent folders directly within these dialogs.
  • Customization
    Offers customization options for quick access buttons, allowing users to tailor the tool to their specific needs and workflow.
  • Compatibility
    Works with a wide range of Windows applications thanks to its integration at the system level, making it a versatile solution.
  • Window Management
    Includes features such as 'Always on Top' and window roll-up, adding utility beyond just file navigation.

Possible disadvantages of FileBox eXtender

  • Windows Only
    FileBox eXtender is only available for Windows, which limits its use for users on other operating systems like macOS or Linux.
  • Learning Curve
    Users unfamiliar with system modification utilities might find it initially difficult to set up and use effectively.
  • Interface
    The interface may feel outdated as compared to modern software designs, potentially affecting user experience.
  • Compatibility Issues
    Some older or uniquely configured systems might experience compatibility issues, although this is relatively uncommon.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

FileBox eXtender videos

+ Add

Keep a Window Always On Top in Windows 10 - Use FileBox eXtender

More videos:

  • Review - Uninstall FileBox eXtender 2 on Windows 10 Creators Update

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to FileBox eXtender and Zendesk)

FileBox eXtender

Zendesk

File Manager
100 100%
File Manager
0% 0
Customer Support
0 0%
Customer Support
100% 100
Clipboard Manager
100 100%
Clipboard Manager
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using FileBox eXtender and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare FileBox eXtender and Zendesk

FileBox eXtender Reviews

We have no reviews of FileBox eXtender yet.
Be the first one to post

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FileBox eXtender mentions (0)

We have not tracked any mentions of FileBox eXtender yet. Tracking of FileBox eXtender recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing FileBox eXtender and Zendesk, you can also consider the following products

Direct Folders - Access your folders from anywhere

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Quick Access Popup - Speed up your work with this multi-purpose Windows launcher and folder switcher.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CSV Buddy - CSV Buddy helps you make your CSV files ready to be imported by a variety of software.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Loading...