Software Alternatives, Accelerators & Startups

Feedspace.io VS UseResponse

Compare Feedspace.io VS UseResponse and see what are their differences

Feedspace.io logo Feedspace.io

Feedspace: No. #1 Testimonial Collection Software Be it audio, video testimonials, bug reports, tutorials, one-way interviews, or much more, Feedspace is here for it all. Now introducing exciting features like Testimonial Wall of Love and QR codes!

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Feedspace.io Feedspace Wall of love
    Feedspace Wall of love //
    2025-09-03
  • Feedspace.io Sign in Page Feedspace
    Sign in Page Feedspace //
    2025-09-03
  • Feedspace.io Pricing Feedspace
    Pricing Feedspace //
    2025-09-03
  • Feedspace.io Feedspace Feedbox
    Feedspace Feedbox //
    2025-09-03
  • Feedspace.io Feedspace Widget
    Feedspace Widget //
    2025-09-03
  • Feedspace.io Feedspace Carousal Widgets
    Feedspace Carousal Widgets //
    2025-09-03

What is Feedspace? Feedspace is your all-in-one feedback and testimonial management platform. With our magical link feature, you can effortlessly collect feedback, reviews, and testimonials from various sources. It's fast, easy, and designed with you in mind.

Why Feedspace?

  1. Quick Sign Up and In Creating your Feedspace account is a breeze. In just a few clicks, you'll have access to powerful tools for audio, text, video, and screen recording feedback.

  2. Share Across Social Media Love the feedback you've received? Share it with the world! Feedspace seamlessly integrates with platforms like LinkedIn and Twitter, helping you showcase your success.

  3. Designed for Professionals Feedspace is tailor-made for designers, developers, product managers, and web agencies. We understand your unique needs, and our platform is built to save you valuable time by centralizing feedback across all your projects.

  4. Integration Flexibility Connect Feedspace with your preferred platforms effortlessly. Our integration options make it simple to streamline your feedback management process.

Get Started for Free Ready to experience the magic of Feedspace? Start for free today! Create your account at https://app.feedspace.io/signin and discover how Feedspace can transform the way you manage feedback and testimonials.

Stop the feedback chaos and start simplifying your feedback journey with Feedspace!

  • UseResponse Landing page
    Landing page //
    2023-10-10

Feedspace.io

$ Details
freemium $249.0 / Annually
Release Date
2023 January
Startup details
Country
India
State
Gujarat
City
Surat
Founder(s)
Chirag Lathiya
Employees
50 - 99

Feedspace.io features and specs

  • Screen recording with audio
  • Audio testimonials
  • Video testimonials
  • Text Reviews
  • Wall of Love
  • Integrations
  • Clean UI
  • Customizable
  • Feedback widget
  • Import
  • Bug Tracking
  • Dashboard

UseResponse features and specs

  • Comprehensive Customer Support Solutions
    UseResponse offers a suite of tools including feedback, help desk, and knowledge base all in one platform, providing a holistic approach to customer support.
  • Customization
    The platform is highly customizable with various options to tailor workflows, templates, and design to match specific business needs.
  • User-Friendly Interface
    Its dashboard and tools are designed to be intuitive and easy to navigate, reducing the learning curve for new users.
  • Integrations
    UseResponse integrates well with a variety of other software tools such as CRM, chat, and productivity applications, facilitating seamless operations.
  • Multichannel Support
    Supports multiple channels including email, social media, and live chat, allowing businesses to manage all customer interactions from a single platform.

Possible disadvantages of UseResponse

  • Cost
    For small businesses or startups, the pricing may be considered steep compared to other customer support solutions.
  • Complexity for Small Businesses
    The extensive features and customization options might be overwhelming for small teams that do not require such depth in a customer support system.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, mastering the more advanced features can take some time and effort.
  • Limited Third-Party Integrations
    While integration options are available, they are somewhat limited compared to other platforms which may offer a broader range of third-party integrations.
  • Support
    Some users have reported that the customer support response times can be slow, which might be an issue when urgent assistance is needed.

Analysis of UseResponse

Overall verdict

  • Overall, UseResponse is a solid choice for businesses looking to streamline their customer support processes and gather valuable user feedback. It provides a comprehensive set of tools at a competitive price point, making it suitable for a variety of industries.

Why this product is good

  • UseResponse is considered a good platform for several reasons. It offers a suite of customer support tools, including a help desk, knowledge base, feedback system, and community forums. It is highly customizable, allowing businesses to tailor the platform to their specific needs. The user interface is intuitive and easy to navigate, which enhances the user experience for both support agents and end-users. Additionally, it integrates well with various third-party applications, further extending its functionality.

Recommended for

    Small to medium-sized businesses, startups, and organizations that seek a unified platform for customer support, engagement, and feedback management. It is particularly beneficial for those who want to encourage community interaction and gather detailed insights from customers.

Feedspace.io videos

Feedspace sign up

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Feedspace.io and UseResponse)
Surveys
100 100%
0% 0
Customer Feedback
6 6%
94% 94
Help Desk
0 0%
100% 100
Visual Feedback
100 100%
0% 0

Questions and Answers

As answered by people managing Feedspace.io and UseResponse.

Which are the primary technologies used for building your product?

Feedspace.io's answer

PHP, MySQL, AWS

Who are some of the biggest customers of your product?

Feedspace.io's answer

The biggest customers of Feedspace.io are Purple, Milkly Mist, GoGame, Sendinblue, Melhor Envio

How would you describe your primary audience?

Feedspace.io's answer

My primary audience consists of individuals and organizations across various industries. These include: Startup, Educational, Non-profit, E-commerce, Freelancers, Investors, Hotels & Restaurants, Consultants, Dietician, Social Events, Tourism Business, Market Research, Doctors, Online Competition, Influencers, Human Resources, Product Managers

Why should a person choose your product over its competitors?

Feedspace.io's answer

Feedspace.io stands out among its competitors for several compelling reasons. First and foremost, its "magical link" feature redefines the feedback collection process, making it incredibly user-friendly for both professionals and their clients. The ability to gather diverse feedback types, including audio, text, video, and screen recordings, provides a level of versatility that many competitors lack.

What makes your product unique?

Feedspace.io's answer

Feedspace's magical link feature simplifies the process of collecting feedback, reviews, and testimonials. This innovative approach streamlines the feedback collection process, making it more convenient for both you and your clients or collaborators. Feedspace supports multiple types of feedback, including audio, text, video, and screen recording with audio. This versatility allows you to gather feedback in the format that best suits your needs, making it ideal for a wide range of industries and projects.

What's the story behind your product?

Feedspace.io's answer

TechUp Labs(Parent company of )Feedspace) It is a 100% remote company since 2016, and we just wanted to solve our problem by building internal tools. It is when we realized that productizing a simple feedback mechanism can increase the business owner's productivity, we thought, why not build our tool and make it accessible to the world so everybody can benefit. Further, we realize, we can expand it to Video and audio testimonial too. Later, it became a platform to get any type of review from the internet, and customers can distribute the content online to generate more business, hence the name Feed + Space = Feedspace

User comments

Share your experience with using Feedspace.io and UseResponse. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedspace.io and UseResponse

Feedspace.io Reviews

  1. Abhishek Bhardwaj

    Feedspace impresses with its versatility, offering an all-in-one platform for gathering and showcasing feedback, testimonials, and more. Its Audio Feed, Video Feed and Wall of Love features stand out, making it easy to collect and share engaging content. The addition of QR codes enhances its functionality, further simplifying data collection and sharing. A highly recommended tool for businesses looking to amplify their customer engagement.

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Feedspace.io and UseResponse, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Form App - Create stunning forms that people love to fill out

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Testimonial.to - Collect video testimonials in the simplest way