Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Fedora seems to be a lot more popular than Freshdesk. While we know about 124 links to Fedora, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I am using HP Omen. I easily open it, clean it and change the thermal paste every 3 months (they have detailed guides on YouTube). My laptop had another SSD slot and I upgraded it with a new Samsung 1TB SSD and I am looking to upgrade the RAM from 16 GB to 64GB soon. Since I do not like Windows, I have installed Fedora on it. If I want I can turn in into a Hackintosh and install macOS too. The possibilities are... Source: 11 months ago
You can find the solution at https://getfedora.org /s. Source: about 1 year ago
It looks.. Awesome way better than getfedora.org kudos to the website developers. Source: about 1 year ago
Install Fedora (or one of it's spins. Source: about 1 year ago
Fedoraproject.org is it a legit website or is getfedora.org the only website ? Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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