Fathom Analytics
Plausible.io
Google Analytics
Matomo
Simple Analytics
Clicky
umami
Mixpanel
CliPlace
HelpJuice
HiOperator
Hypetrain.io
Customer Service Academy by Freshdesk
App Samurai
Coda
Insense
The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.
Fathom Analytics CliPlaceNo CliPlace videos yet. You could help us improve this page by suggesting one.
We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.
Based on our record, Fathom Analytics seems to be more popular. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So this post is about something I've been chewing on for months but finally moved on: ripping Google Analytics out of three side projects and picking a privacy-focused alternative. Specifically, I'll compare Umami, Plausible, and Fathom โ the three I actually evaluated โ and walk through the migration steps that worked for me. - Source: dev.to / 3 months ago
Fathom is the most "premium" option. No self-hosted version โ it's a paid product, and they lean into that. The upside is it just works, with excellent uptime and performance. - Source: dev.to / 4 months ago
Fathom takes a different approach โ it's a proprietary, hosted-only product. No self-hosting option. They've bet everything on being the simplest, most privacy-respecting paid analytics tool. - Source: dev.to / 4 months ago
I've been using Umami for this โ it's a self-hosted, privacy-focused analytics tool that doesn't require cookie banners and is fully GDPR-compliant out of the box. Compared to alternatives like Plausible (also excellent, but their hosted plan costs more) or Fathom (hosted-only, pricier), Umami hits a sweet spot of simplicity and zero cost if you self-host. You get clean dashboards showing endpoint usage, response... - Source: dev.to / 4 months ago
Fathom is the premium option. It's not open source and not self-hostable, but it's rock solid and has excellent uptime. Starts at $15/month. - Source: dev.to / 4 months ago
Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure ๐ช๐บ
HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.
Matomo - Matomo is an open-source web analytics platform
Hypetrain.io - Launch and execute influencer marketing campaigns