Software Alternatives, Accelerators & Startups

ExplainDev VS Intercom

Compare ExplainDev VS Intercom and see what are their differences

ExplainDev logo ExplainDev

Meet the AI-powered browser extension that explains code using plain language.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ExplainDev Landing page
    Landing page //
    2023-05-09
  • Intercom Landing page
    Landing page //
    2023-07-05

ExplainDev videos

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Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ExplainDev and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ExplainDev and Intercom

ExplainDev Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than ExplainDev. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ExplainDev mentions (4)

  • Buildling ReReview AI - chatbot to help find the best AI tools for any task or team (with GPT-4)
    Thanks for the note. Generally best to just describe the task (need to improve the system prompt to always only return tools). Here's the response I got: https://imgur.com/a/NyHBCe2 (https://programming-helper.com/ , https://explain.dev/ , https://tldrdev.ai/ , https://code-mentor.ai/) In addition to the categorization and summary (driven by GPT-4), it takes into account performance metrics of the tool (visits,... Source: about 1 year ago
  • Why don't there seem to be any courses based around the idea of maintaining and extending legacy software?
    Agree with so many of the comments here. I believe the way to equip folks to be productive with legacy code is build tools that replicate the goodness of an experienced engineer while on the job. Supplement the help available and ensure the person onboarding is benefitting from the questions that were asked by new folks before them. I started building the tool here: explain.dev While courses could help you feel... Source: over 1 year ago
  • Make image tutorials in no time with code explanations from AI.
    The technology behind the images is ExplainDev, an AI powered programmer's assistant. You can think of it as an expert that's always available to answer your technical questions and explain code. - Source: dev.to / over 1 year ago
  • Explanation of a queue data structure in JavaScript
    I used explain.dev for code explanations and snappify.io for the visuals :). Source: about 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing ExplainDev and Intercom, you can also consider the following products

EssenceAI - Simplify Code Understanding using the power of GPT-4

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Easyvoice - Make stunning voice apps with no-code development platform

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Alan AI - Add a voice assistant to your applications

Drift - A messaging app that helps you grow your business.