No EveryMac.com videos yet. You could help us improve this page by suggesting one.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, EveryMac.com should be more popular than Freshdesk. It has been mentiond 67 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
It is not clear what you are trying to do, but RAM for a 2011 will be dirt cheap and easy to install, you can max is out very affordably. You may have 2 slots or 4 slots, 8 GB in each will be real nice if supported. (check everymac.com). Source: 9 months ago
I use the everymac.com website to compare the relative computing power of Macs. The Geekbench 5 section tells you the multicore scores to show you how much work they can do. The M1 mini is comparable to the 2020 iMac 27 with the i7-10700k CPU. Source: 11 months ago
Everymac.com is a far better resource for figuring out classic Apple product lines than Wikipedia. Source: 11 months ago
The CPU's are held on by thermal paste, just carefully twist and seperate them. Clean themup both sides with de-natured alchohol, I use Methalated spirits, and wipe of the residue. They should just slot into place. Place the heat sinks over, locating diagonal corners, and tighten lightly using diagonal screws. There used to be two types of processor about, with and without lid. A lot od older threads show the lids... Source: 11 months ago
EveryMac is the place to find out what specs your apple has and what it is worth. Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Mac2Sell - Mac2Sell is a valuable resource that lets you estimate the correct value for your second-hand Apple system, giving you the extra edge for bargaining with buyers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Macsales.com - Macsales.com is the best-in-class online shop for people looking to upgrade the SSD, External Drives, Flash, RAM, and other components of their Apple devices.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Apple - Available on iOS
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.