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Freshdesk VS Apple

Compare Freshdesk VS Apple and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Apple logo Apple

Available on iOS
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Apple Landing page
    Landing page //
    2023-08-22

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Apple videos

Apple Watch Ultra Review: Worth It Or Nah?

More videos:

  • Review - Apple Watch Ultra vs Series 8
  • Review - Apple Watch Ultra changed my life! 8 months later review...
  • Review - Apple HomePod 2 Review: I'm Confused

Category Popularity

0-100% (relative to Freshdesk and Apple)
Customer Support
100 100%
0% 0
Hardware
0 0%
100% 100
Help Desk
100 100%
0% 0
Music
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Apple

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Apple Reviews

  1. iPhone 15pro

    It is a game changer! The camera quality is very nice, strong and lightweight. Enhanced battery life and stunning dispaly.

    🏁 Competitors: Apple, iPhone 15pro

Social recommendations and mentions

Based on our record, Apple should be more popular than Freshdesk. It has been mentiond 64 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Apple mentions (64)

  • Apple confirms it has blocked iMessage exploit
    Following your logic I can get sued just got typing curl https://apple.com. Source: 5 months ago
  • Apple responds to the Beeper iMessage saga: ‘We took steps to protect our users’
    Your argument is equivalent (in encryption terms) to complaining that Apple have a monopoly over over HTTPS/TLS certs that verify the identity of apple.com and that it's unfair that they don't let other companies pretend to be the real Apple website. Source: 5 months ago
  • Is there a way around this
    Mind you I have checked "my devices" on apple.com however the phone is no longer linked to my account... Source: 5 months ago
  • Activation Fee When Paying Full Price to Apple?
    My wife is looking to buy an Iphone paying full price from apple.com. Source: 5 months ago
  • Buying an iPhone in Taiwan
    You can also get it online, Either from apple.com or Pchome or momo. Both are authorized online resellers of apple. I bought my both phone, One 3 years ago (form apple) and one just yesterday (from Pchome) and few of my friends have done the same and had no problems whatsoever till date. It usually arrives within 24hr in Taipei and major cities and maybe 2-3 days if you live somewhere remote. Source: 5 months ago
View more

What are some alternatives?

When comparing Freshdesk and Apple, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Amazon - Online shopping from the earth's biggest selection of books, magazines, music, DVDs, videos, electronics, computers, software, apparel & accessories, shoes, jewelry, tools & hardware, housewares, furniture, sporting goods, beauty & much more

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Samsung US - Official Twitter of Samsung USA.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

EveryMac.com - EveryMac.com is an online website that provides complete details about every iPad, iPhone, Mac, iPod, and Mac clone made by apple.