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EasyUpload.io VS Zendesk

Compare EasyUpload.io VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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  3. » Reviews
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EasyUpload.io logo EasyUpload.io

EasyUpload.io is a file sharing and file transfer service that allows you to upload and share files.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • EasyUpload.io Landing page
    Landing page //
    2023-04-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

EasyUpload.io features and specs

  • User-Friendly Interface
    EasyUpload.io offers a simple and intuitive interface, making it easy for users of all technical levels to upload and share files effortlessly.
  • No Registration Required
    Users can upload files without creating an account, allowing for quick and convenient file transfers without the need for personal information.
  • Multiple File Formats
    Supports a wide range of file formats, making it versatile for sharing different types of files such as documents, images, and videos.
  • Basic Security Features
    Offers password protection for shared files, providing a basic level of security to prevent unauthorized access.

Possible disadvantages of EasyUpload.io

  • Limited Storage Space
    The platform may have restrictions on the amount of storage space available for free users, which can be a limitation for those needing to share large files.
  • File Expiry
    Uploaded files may have an expiration date, leading to potential data loss if users do not download or back up their files in time.
  • Lack of Advanced Features
    The service might lack advanced file management features, such as organizing files into folders or extensive collaboration tools, which are available on more comprehensive platforms.
  • Potential Security Concerns
    As with any file-sharing platform, there are concerns regarding data privacy and security, especially without advanced encryption measures.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

EasyUpload.io videos

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to EasyUpload.io and Zendesk)

EasyUpload.io

Zendesk

File Sharing
100 100%
File Sharing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Storage
100 100%
Cloud Storage
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EasyUpload.io and Zendesk

EasyUpload.io Reviews

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Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, EasyUpload.io should be more popular than Zendesk. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

EasyUpload.io mentions (28)

  • I downloaded part of Justin Wong's stream chat log when DSP joined in.
    Here is the link of the chat log in HTML format. File is being hosted for free by https://easyupload.io and will only last for 30 days, so get it while it is hot! Source: over 1 year ago
  • Game crashes after planting barley (version 0.217.7 public test branch)
    Thank you for the suggestion. Files have been uploaded to easyupload.io per your suggestion; links are in private reddit message. Source: almost 2 years ago
  • Game crashes after planting barley (version 0.217.7 public test branch)
    It's best if you could upload the zip file on easyupload.io and send me the link, or you can upload them to your google drive and give me an access to that file superficially (right click share, anyone with the link). Source: almost 2 years ago
  • CS: Get information from the digger messenger - bug?
    Are you using the SRP? If so, which version? Also, can you upload a save from which the bug can be reproduced, please? https://easyupload.io/. Source: about 2 years ago
  • Was the Metallica subreddit just deleted?
    Do it through easyupload.io, or any of the others that are mentioned. Source: about 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing EasyUpload.io and Zendesk, you can also consider the following products

Load.to - Load.to is a 1-click-hoster / sharehoster that hosts your files for FREE!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DelaFil - Share files in an easy way. One, two, three and its Sent! Instructions:

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

hitfile.net - Search the unlimited storage for files? Hitfile.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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