Easypanel.io Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Easypanel.io mentions (27)

• Webmin

  Tell us more! I guess you are referring to https://www.cloudpanel.io and https://easypanel.io? How do those replace Webmin for you? And why/how use both? Source: 6 months ago

• I don't want to host services (but I do)

  I have created Easypanel [1] to make it easier for developers to self-host applications. However, non-developer people started to use it for deploying open-source apps. Our "templates" [2] list is now at 200+ apps. I would say 50% use it to power their "homelab" and 50% are developers who use it for their apps. https://easypanel.io. - Source: Hacker News / 10 months ago

• Easypanel.io

  Welcome to EasyPanel, the ultimate developer tool designed to streamline and simplify your development workflow. Say goodbye to tedious setup processes and hello to effortless project management. EasyPanel is a powerful yet user-friendly tool that empowers developers to focus on what they do best: writing exceptional code. With EasyPanel, you can easily manage your development environments, deploy applications,... Source: about 1 year ago

• What do you think about Portainer?

  Last week, I played a bit with easypanel.io and that really intrigued me as a potentially viable alternative, but from what I saw, it requires a fresh server. It will not import existing images from when I tested it. So this may be a good option if I some day wipe my primary server (I am currently running OMV for my boot so I have the NFS Shares). I know I can manually build the NFS shares and install OMV in... Source: about 1 year ago

• 40 Containers & Counting...

  Oh, and incase you're curious... Easypanel has templates for em all. You can even setup them yourself, without it! Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago