Doppler Reviews

Zendesk Reviews

1. stu14

   4 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Doppler mentions (20)

• Show HN: Novops – Secret and Config manager for local and CI environments

  How hard would it be to add support for Doppler (https://doppler.com)? - Source: Hacker News / 25 days ago

• Keeping secrets out of public repositories

  If you’re asking yourself where you should be keeping secrets, you should be using a secrets manager. Two examples include Doppler (https://doppler.com). - Source: Hacker News / 4 months ago

• Ask HN: How do you get developers to trust your product?

  I'm a developer advocate at Doppler (https://doppler.com), and we are a secrets (API keys, certs, etc.) management platform. I create content that's aimed at informing readers about our product. One of the biggest challenges I've encountered is convincing developers to trust our platform in a world of zero trust. Since we store important and sensitive data, we are often asked about how we encrypt data and what we... - Source: Hacker News / 4 months ago

• Ask HN: Where do you save your API keys?

  Doppler (https://doppler.com) is my preferred tool for storing API keys. It centralizes where you manage all of your environmental variables and makes it so you never risk exposing your API keys in a code repo. There's a CLI tool that makes it easy to use all of your environment variables while you're developing and a ton of integrations for wherever you prefer to deploy your... - Source: Hacker News / 4 months ago

• A mistakenly published password exposed Mercedes-Benz source code

  It seems like they made a lot of assumptions that something like this wouldn't happen. They assumed employees would never leak secret information, and that their GitHub repos would never be exposed. They could've used https://doppler.com) and never had this problem. It's a little too easy to get comfortable thinking things work well the way they are. This should be a warning to other companies to seriously... - Source: Hacker News / 5 months ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago