Doppler is the multi-cloud SecretOps Platform developers and security teams trust to provide secrets management at enterprise scale. Thousands of companies of all sizes—from startups to enterprises rely on Doppler to keep their secrets and app configuration in sync across devices, environments, and team members. Goodbye .env files.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Doppler should be more popular than Freshdesk. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
How hard would it be to add support for Doppler (https://doppler.com)? - Source: Hacker News / 25 days ago
If you’re asking yourself where you should be keeping secrets, you should be using a secrets manager. Two examples include Doppler (https://doppler.com). - Source: Hacker News / 4 months ago
I'm a developer advocate at Doppler (https://doppler.com), and we are a secrets (API keys, certs, etc.) management platform. I create content that's aimed at informing readers about our product. One of the biggest challenges I've encountered is convincing developers to trust our platform in a world of zero trust. Since we store important and sensitive data, we are often asked about how we encrypt data and what we... - Source: Hacker News / 4 months ago
Doppler (https://doppler.com) is my preferred tool for storing API keys. It centralizes where you manage all of your environmental variables and makes it so you never risk exposing your API keys in a code repo. There's a CLI tool that makes it easy to use all of your environment variables while you're developing and a ton of integrations for wherever you prefer to deploy your... - Source: Hacker News / 4 months ago
It seems like they made a lot of assumptions that something like this wouldn't happen. They assumed employees would never leak secret information, and that their GitHub repos would never be exposed. They could've used https://doppler.com) and never had this problem. It's a little too easy to get comfortable thinking things work well the way they are. This should be a warning to other companies to seriously... - Source: Hacker News / 5 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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