Software Alternatives & Reviews

Document360 VS WordPress.com

Compare Document360 VS WordPress.com and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

WordPress.com logo WordPress.com

Create a free website or build a blog with ease on WordPress.com. Dozens of free, customizable, mobile-ready designs and themes. Free hosting and support.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • WordPress.com Landing page
    Landing page //
    2023-10-03

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

WordPress.com features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

WordPress.com videos

WordPress.COM Review: Is it really easier than WordPress.ORG?

More videos:

  • Review - Wordpress.com Review: Good For Users Familiar with Wordpress
  • Review - WORDPRESS.COM REVIEW 2020: THE BEST WEBSITE BUILDER?! | PROS AND CONS | TECH TIME #110
  • Review - WordPress.org VS WordPress.com: The Confusing Differences Explained!
  • Review - Should You Use WordPress.com? | WordPress.com Honest Review

Category Popularity

0-100% (relative to Document360 and WordPress.com)
Knowledge Management
100 100%
0% 0
CMS
0 0%
100% 100
Document Management
100 100%
0% 0
Website Builder
0 0%
100% 100

User comments

Share your experience with using Document360 and WordPress.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and WordPress.com

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

WordPress.com Reviews

8+ Best Cheap Domain Name Providers in 2024 [Compared]
WordPress.com has grown to become one of the leading domain registration companies in the industry in the past few years. While they strive to keep their prices competitive, they also maintain a high level of service quality and customer support.
Source: themehunk.com
20 Best Free Website Hosting (July 2023)
Managed by Automattic, the development company behind the open-source CMS you see with seemingly any hosting plan, WordPress.com allows users to publish a free blog or ecommerce site on a subdomain as part of a wider community.
How to Choose the Best Blogging Platform in 2021 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features, ease of use, and control over their website.
How to Choose the Best Blogging Platform in 2018 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features and control over their website.

Social recommendations and mentions

Based on our record, WordPress.com seems to be a lot more popular than Document360. While we know about 1013 links to WordPress.com, we've tracked only 17 mentions of Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
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WordPress.com mentions (1013)

  • Code Injection Options for Blogging Platforms
    Reigning as the undisputed emperor of the Content Management System (CMS) domain, WordPress boasts unparalleled code injection prowess. - Source: dev.to / about 2 months ago
  • Lessons Learned Too Late: Reflecting on University Regrets
    You may use Wix, Webflow, WordPress, etc, to build your website and that's totally valid because they allow you to put it together much faster. And if you don't know what style to go for, they offer different templates that you can use. I'd suggest you build it from scratch using libraries like Bootstrap because it is much cheaper and also allows you to explore different technologies. The sky is the limit when it... - Source: dev.to / 3 months ago
  • How To Build Your Personal Brand as a Developer
    Oncе you havе dеfinеd your uniquе valuе proposition, it's timе to dеmonstratе your capabilitiеs and еstablish yoursеlf as an authority in your fiеld. Onе еffеctivе way to showcasе your еxpеrtisе is by crеating a portfolio wеbsitе. This wеbsitе should showcasе your bеst projеcts, highlighting your tеchnical skills and problеm-solving abilitiеs. Includе casе studiеs that dеmonstratе thе challеngеs you facеd and how... - Source: dev.to / 5 months ago
  • How do I make money out of writing?
    Create a website and post (publish) your writings there, https://wordpress.com springs to mind. Source: 5 months ago
  • My wordpress.com site doesn't belong to an account and has no CONFIG file???
    Looks like you are definitely hosting with wordpress.com (I just wanted to confirm that), so your only avenue for support is wordpress.com /support. No-one here can help - wordpress.com is a proprietary hosting platform - it is different to normal Wordpress. Source: 5 months ago
View more

What are some alternatives?

When comparing Document360 and WordPress.com, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.