Software Alternatives, Accelerators & Startups

Document360 VS Smallpdf

Compare Document360 VS Smallpdf and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Smallpdf logo Smallpdf

PDF document management and conversion suite
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Smallpdf Landing page
    Landing page //
    2023-09-21

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Smallpdf

$ Details
-
Platforms
-
Release Date
-

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Smallpdf features and specs

  • User-Friendly Interface
    Smallpdf provides a clean, intuitive, and easy-to-navigate interface, making it accessible for users of all technical levels.
  • Wide Range of Tools
    Offers a variety of tools for PDF editing, including compressing, merging, splitting, and converting PDFs to other formats.
  • Cloud Integration
    Seamlessly integrates with cloud storage services like Google Drive and Dropbox, allowing users to work directly with their files stored online.
  • Security
    Utilizes strong encryption and deletes files from their servers after one hour, ensuring user data is kept secure and private.
  • Cross-Platform Availability
    Accessible from various devices including desktops, tablets, and smartphones with responsive web design.
  • Free Tier
    Provides a free tier with limited features, which is suitable for occasional or basic users.

Possible disadvantages of Smallpdf

  • Limited Free Features
    The free version only allows for two tasks per day and places restrictions on larger files and advanced features, leading to potential inconvenience for frequent users.
  • Subscription Cost
    The premium subscription can be considered expensive for some users, particularly those who only need occasional PDF edits.
  • File Size Limit
    Even with a premium subscription, there are restrictions on the maximum file size that can be uploaded and processed.
  • Internet Dependence
    Requires an active internet connection to use most of its features, which can be a limitation for users with unreliable or slow connectivity.
  • Privacy Concerns
    Despite strong encryption, some users may still have reservations about uploading sensitive documents to an online service.
  • Limited Customization
    The range of customization options for certain tools may be limited compared to more specialized PDF software.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Smallpdf

Overall verdict

  • Smallpdf is a reliable and efficient tool for managing PDF documents, suitable for both casual users and professionals. Its combination of versatility, ease of use, and security features makes it a strong contender in the realm of online PDF services.

Why this product is good

  • Smallpdf is considered good because it offers a wide range of PDF tools that are easy to use and accessible online. It provides functionalities such as PDF conversion, compression, editing, and signing, all within a user-friendly interface. This makes it an ideal choice for both individuals and businesses looking for efficient document management solutions. Additionally, it emphasizes security by ensuring encrypted file transfers, which is crucial for handling sensitive information.

Recommended for

  • Individuals who frequently work with PDFs and need a straightforward tool for conversions, compressions, or edits.
  • Students who need to annotate and organize their study materials in a PDF format.
  • Professionals who require a reliable tool for signing documents and collaborating with team members remotely.
  • Businesses looking for secure document management solutions with the flexibility of online access.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Smallpdf videos

smallpdf tutorial video

More videos:

  • Review - Smallpdf Review
  • Tutorial - Smallpdf | How to do Unlimited Free Conversions ? | Hack for Smallpdf | Bypass limit of 2 conversion

Category Popularity

0-100% (relative to Document360 and Smallpdf)
Knowledge Management
100 100%
0% 0
PDF Tools
0 0%
100% 100
Document Management
100 100%
0% 0
PDF Converter
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Smallpdf

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Smallpdf Reviews

Best Free Alternatives to Adobe Acrobat in 2026
Smallpdf is a well-known online PDF platform with a clean interface. It works entirely in the browser and integrates with Google Drive and Dropbox, making it convenient if you store files in the cloud. The free tier limits you to two tasks per hour and adds a watermark on some output files. Files are uploaded to Smallpdf's servers for processing.
Best Online Image Converters in 2026: Docpose.cloud Leads the Pack
Users highlight Docpose.cloudโ€™s reliabilityโ€”no failed conversions even on rare formats. CloudConvert gets praise for quality tweaks but frustrates with daily resets. iLoveIMG is loved for extras like AI, but free limits irk. Smallpdf suits PDF-image hybrids, less pure images. Convertio is straightforward but caps freebies quick.
Source: fileproinfo.com
Ever wondered why bank statements are always in PDF?
Platforms like iLovePDF and Smallpdf are among the most popular choices. They do a decent job for simple PDFs, but I quickly realized a few issues:
Source: medium.com
Top 10 PDF Converters for converting to or from PDF effortlessly
Smallpdf is one of the most well-known PDF converter tools online. Offering a simple, user-friendly interface, it allows users to convert files to and from PDF without any hassle. Smallpdf supports over 18 file types and integrates with Google Drive and Dropbox for easy cloud storage access.
The 13 Best Free PDF Editors (February 2024)
One of the quickest ways to add images, text, shapes, or your signature to a PDF is with Smallpdf. I find it extremely easy to use for those things, but I opt for one of the editors that top this list if I need to edit the text because this one won't do it for free.

Social recommendations and mentions

Based on our record, Smallpdf should be more popular than Document360. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

Smallpdf mentions (38)

  • OpenDataLoader: Safe, Open, High-Performance โ€” PDF for AI
    According to statistics from smallpdf.com, by 2025, there will be a massive 2.5 trillion PDF documents stored worldwide, and 290 billion new PDF documents will be created every year. - Source: dev.to / 7 months ago
  • Stirling-PDF: local web application to perform various operations on PDFs
    Smallpdf [1] probably deserves a mention here. Not OSS and not self-hosted, but Iโ€˜ve used it occasionally and it has always worked really well. When I was running an agency, we inherited their first office โ€“ very cool folks. [1] https://smallpdf.com/. - Source: Hacker News / over 2 years ago
  • Looking fore college ruled template to print
    And use this one to merge two single-page pdf to make a double side page. Source: over 2 years ago
  • PDF to Excel without O365/Adobe Acrobat?
    I don't have Office 365 for the "Get Data" option, nor do I have Adobe Acrobat. I've tried the smallpdf website but it came out a mess, possibly because my original spreadsheet had highlighted rows and lots of text in some of the cells. Source: about 3 years ago
  • 5 tips to improve your SaaS user onboarding
    Examples of companies doing this well: - SmallPDF users can convert or compress a limited number of files without an account โ€” turning users into advocates and customers once paid use cases comes along; - Freshline uses interactive product demos to help users self-educate and understand the value of their features, without a paywall or registration;. Source: about 3 years ago
View more

What are some alternatives?

When comparing Document360 and Smallpdf, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

iLovePDF - Premium online PDF tool set

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Sejda - Split, merge and other powerful PDF tools.