Software Alternatives, Accelerators & Startups

Document360 VS Open Peeps

Compare Document360 VS Open Peeps and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Open Peeps logo Open Peeps

A hand-drawn illustration library.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Open Peeps Landing page
    Landing page //
    2021-08-27

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Open Peeps

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Open Peeps features and specs

  • Customizability
    Open Peeps allows for extensive customization of characters, including changing facial features, clothing, and more, which makes it easy to create unique and personalized illustrations.
  • Free to Use
    It is a free resource, making it accessible to a wide range of users without any financial investment.
  • Vector Format
    The illustrations are available in vector format, which allows for scalability without loss of quality, making it suitable for both web and print.
  • Community and Support
    There is a community around Open Peeps that shares tips and usage ideas, which can be very helpful for both novice and experienced designers.
  • Compatibility
    Open Peeps is compatible with popular design tools like Figma, Sketch, and Adobe XD, offering flexibility in how they can be used in various projects.

Possible disadvantages of Open Peeps

  • Limited Base Styles
    While customizable, the basic style of the illustrations is consistent, which might not fit all project designs or aesthetic requirements.
  • Learning Curve
    For users unfamiliar with vector graphic editors, there might be a learning curve involved in using Open Peeps to its full potential.
  • Dependence on External Tools
    Effectively utilizing Open Peeps requires proficiency with external design tools like Figma or Adobe XD, which might not be available or known to all users.
  • License Restrictions
    Although it's free, the use of Open Peeps may have certain license restrictions that must be adhered to, which can be limiting for commercial projects.
  • Style Limitation
    The artistic style of Open Peeps is quite specific and may not be suitable for all audiences or types of projects, limiting its versatility.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Open Peeps

Overall verdict

  • Open Peeps is considered a good resource for those in need of customizable illustrations. Its accessibility and creative potential make it a strong choice for many projects.

Why this product is good

  • Open Peeps is a hand-drawn illustration library that allows users to create customizable characters. It is widely appreciated for its versatility, ease of use, and the ability to create diverse characters quickly. The library is open source and free, providing a user-friendly interface that benefits designers, developers, and content creators looking for a unique and personal touch in their projects.

Recommended for

  • Graphic designers seeking unique characters
  • Web developers wanting to enhance websites with illustrations
  • Content creators in need of engaging visuals
  • Educators looking to create materials with diverse characters
  • Anyone interested in open-source illustration tools

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Open Peeps videos

No Open Peeps videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Document360 and Open Peeps)
Knowledge Management
100 100%
0% 0
Design Tools
0 0%
100% 100
Document Management
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Open Peeps

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Open Peeps Reviews

We have no reviews of Open Peeps yet.
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Social recommendations and mentions

Based on our record, Document360 should be more popular than Open Peeps. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

Open Peeps mentions (3)

  • Looking for feedback on my missed connections Instagram account! @missedyounyc
    Text heavy images.. Are quite text heavy ๐Ÿ˜…. Have you considered using a minimal graphic on each image to sort of depict the story/emotion of the post. It might help break up the feed also. It could be a small graphic that sits inside your image frame, between the text. See here for some examples of free image/doodle generator tools: https://doodleipsum.com, opendoodles.com, https://openpeeps.com. Source: over 3 years ago
  • 20 Awesome Website You Didn't Know About
    โœจ 16. Open Peeps A hand-drawn illustration library. - Source: dev.to / about 4 years ago
  • Microsoft 365 stock image "Cartoon People" - Which artist / art studio created the them?
    Hi, thanks! But I just found out that it's not this person but Pablo Stanley who created these resources in the CC0 domain. Here's a link to follow his generous project: https://openpeeps.com/. Source: about 4 years ago

What are some alternatives?

When comparing Document360 and Open Peeps, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Humaaans - Mix-&-match illustrations of humans with a design library.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Blush - Illustrations for everyone

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Interfacer - Collection of more than 200+ free design resources