Software Alternatives & Startups

Document360 VS JustOn

Compare Document360 VS JustOn and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

JustOn logo JustOn

JustOn offers electronic billing and invoicing solutions.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • JustOn Landing page
    Landing page //
    2023-07-27

Document360

$ Details
paid Free Trial $99 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

JustOn

Website
juston.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

JustOn features and specs

  • Salesforce Integration
    JustOn is natively built on Salesforce, allowing seamless integration with Salesforce CRM, which enhances data flow and automation for businesses already using Salesforce ecosystems.
  • Automation
    It offers robust automation features, which help to streamline recurring billing, invoicing, and payment processes, reducing the need for manual intervention and minimizing errors.
  • Customizability
    The platform is highly customizable, enabling businesses to tailor processes and templates to their specific needs, improving flexibility in billing and financial operations.
  • Comprehensive Financial Features
    JustOn provides a wide range of financial features including contract management, payment management, and dunning processes, which can help businesses manage their financial operations more efficiently.
  • Scalability
    It is designed to scale with business growth, providing support as companies expand their operations and customer base without needing to switch systems.

Possible disadvantages of JustOn

  • Salesforce Dependency
    Since JustOn is built on Salesforce, it requires users to have Salesforce, which could be a limitation for businesses not using or planning to switch to Salesforce.
  • Complex Setup for Non-Salesforce Users
    For businesses not familiar with Salesforce, setting up and integrating JustOn can be complex, potentially requiring additional training or consultation.
  • Cost
    The cost of using JustOn combined with Salesforce can be significant, which might be prohibitive for small businesses or startups with limited budgets.
  • Learning Curve
    Even for those familiar with Salesforce, mastering JustOn's wide array of features and customizability might take time, requiring a learning curve for new users.
  • Limited Outside Salesforce Environment
    Its performance and feature set are optimized for the Salesforce environment, meaning it may not offer the same functionality or efficiency for businesses not utilizing Salesforce comprehensively.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

JustOn videos

Only In New Hampshire... | Juston McKinney

Category Popularity

0-100% (relative to Document360 and JustOn)
Knowledge Management
100 100%
0% 0
Accounting & Finance
0 0%
100% 100
Document Management
100 100%
0% 0
Online Payments
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and JustOn

Document360 Reviews

  1. Pradeepa Somasundaram
    · Product manager at Kovai.co ·
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    · Head Of Media at Nestle ·
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    Competitors: Zendesk
    Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

JustOn Reviews

We have no reviews of JustOn yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

JustOn mentions (0)

We have not tracked any mentions of JustOn yet. Tracking of JustOn recommendations started around Mar 2021.

What are some alternatives?

When comparing Document360 and JustOn, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Finblick - Salesforce-native accounting software for quotes, invoices, e-invoices (XRechnung, ZUGFeRD), DATEV integration, bank sync, and SEPA payments – no external tools needed.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Accounting Seed - Accounting software on Salesforce

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

PDF Butler - Document Generation