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Document360 VS Egnyte

Compare Document360 VS Egnyte and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Egnyte logo Egnyte

Enterprise File Sharing
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Egnyte Landing page
    Landing page //
    2023-09-14

Document360

Website
document360.com
Pricing URL
Official Document360 Pricing
$ Details
paid Free Trial $99 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July
Edit details

Egnyte

Website
egnyte.com
Pricing URL
Official Egnyte Pricing
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States
Edit details

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Egnyte features and specs

  • Robust Security
    Egnyte provides comprehensive security features including encryption, multifactor authentication, and detailed access controls to protect sensitive data.
  • Flexible Integration
    Egnyte integrates seamlessly with a wide range of third-party applications such as Microsoft 365, Google Workspace, and Salesforce, enhancing workflow efficiency.
  • Hybrid Deployment
    The platform offers both cloud and on-premise deployment options, giving businesses the flexibility to choose the most appropriate setup for their needs.
  • Granular Permissions
    Egnyte's detailed permission settings allow for precise control over who can access, edit, and share files, improving data governance.
  • User-Friendly Interface
    The platform is known for its intuitive user interface, making it easy for users to navigate and manage their files without extensive training.
  • File Versioning
    Egnyte includes robust file versioning capabilities, allowing users to keep track of changes and restore previous versions if necessary.

Possible disadvantages of Egnyte

  • Pricing
    Egnyte can be relatively expensive compared to some other file-sharing solutions, potentially being a significant investment for small businesses.
  • Initial Setup Complexity
    The initial setup can be complex, particularly for businesses that choose the hybrid deployment option, requiring thorough planning and careful implementation.
  • Limited Collaboration Features
    While Egnyte excels in storage and security, its real-time collaboration features are not as advanced as some competitors like Google Drive or Microsoft OneDrive.
  • Occasional Sync Issues
    Some users have reported occasional issues with file syncing, which can lead to temporary inconveniences and require manual intervention.
  • Learning Curve for Advanced Features
    Although the basic functions are user-friendly, more advanced features and integrations can have a steep learning curve and may require additional training.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Egnyte

Overall verdict

  • Egnyte is considered a good choice for organizations seeking a secure and versatile cloud storage solution that integrates well with other enterprise applications and supports extensive data governance. It is especially favored by companies that need a blend of both cloud and on-premises storage solutions.

Why this product is good

  • Egnyte is a comprehensive cloud-based content collaboration and governance platform that combines file sharing, collaboration, and data protection. It's known for its robust security features, hybrid deployment options, and wide range of integrations with other business tools. It offers strong data governance capabilities, making it suitable for businesses with strict compliance needs. Users often appreciate its intuitive interface and the seamless way it handles large files.

Recommended for

  • Mid-sized to large enterprises
  • Teams requiring strong data security and compliance
  • Businesses needing hybrid cloud solutions
  • Organizations looking for extensive integrations with third-party applications
  • Companies managing large volumes of data and files

Document360 videos

+ Add

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Egnyte videos

+ Add

Egnyte File Sharing Demo

More videos:

  • Review - Egnyte vs Box: Enterprise Online File Storage and Syncing
  • Review - Power of Egnyte for Users

Category Popularity

0-100% (relative to Document360 and Egnyte)

Document360

Egnyte

Knowledge Management
100 100%
Knowledge Management
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Document Management
100 100%
Document Management
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

Share your experience with using Document360 and Egnyte. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Egnyte

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing
11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Egnyte Reviews

13 Best Free Dropbox Alternatives for File Sharing
The Egnyte service offers many different payment tiers and plans, and many users like that they do not have to commit to long contracts, but can pay monthly for service. Current rates for Egnyte are about twenty five dollars per month on average for unlimited storage space with the service. Smaller packages can be arranged for casual users, personal accounts and small...
Source: brainyhubs.com

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

Egnyte mentions (0)

We have not tracked any mentions of Egnyte yet. Tracking of Egnyte recommendations started around Mar 2021.

What are some alternatives?

When comparing Document360 and Egnyte, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Google Drive - Access and sync your files anywhere

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

ShareFile - Secure file sharing and sync

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Dropbox - Online Sync and File Sharing

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