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Deskun VS ShellNewHandler

Compare Deskun VS ShellNewHandler and see what are their differences

Deskun

Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Help Desk popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Deskun
ShellNewHandler
Website deskun.com sourceforge.net
Pricing
Official pricing
—
Listed in
Help Desk Customer Support Customer Service Project Management +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

Deskun 5 features
ShellNewHandler 0 features
  • Integration with Gmail
    Deskun integrates directly with Gmail, allowing users to manage customer support tickets and communications within their existing email interface. This can streamline workflows and eliminate the need to switch between multiple tools.
  • Multi-channel support
    Deskun supports integration with various channels like email, social media, and live chat, enabling businesses to handle customer queries from multiple platforms in a single place.
  • Affordable pricing
    Deskun offers a competitive pricing structure, making it accessible for small and medium-sized businesses looking for a cost-effective customer support solution.
  • Task management
    In addition to customer support features, Deskun includes task management tools that allow teams to organize their workflows and keep track of assignments.
  • Customizable templates
    Users can create and use customizable email templates, which can help in maintaining consistent communication and saving time on repetitive tasks.

Possible disadvantages

  • Limited advanced features
    Compared to some other customer support platforms, Deskun may lack certain advanced features, such as robust analytics or AI-driven automation, which might be essential for larger organizations.
  • Gmail dependency
    Deskun's tight integration with Gmail is a double-edged sword. While convenient for Gmail users, it can be a limitation for those who use different email services or prefer a platform-agnostic solution.
  • User interface
    Some users may find Deskun's user interface less intuitive or modern compared to other tools available in the market, which can impact usability and adoption.
  • Scalability issues
    Businesses that experience rapid growth or a high volume of customer interactions may find Deskun less scalable compared to more enterprise-oriented solutions.
  • Learning curve
    New users might face a learning curve when first adopting Deskun, particularly if they are unfamiliar with managing customer support directly through Gmail.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Deskun
ShellNewHandler

Overall verdict

  • Deskun is generally well-regarded for its ease of use, affordability, and integration capabilities. It is an effective tool for small to medium-sized businesses that require an accessible solution to manage customer communications and internal tasks.

Why this product is good

  • Deskun is considered a good option for businesses that use Google Workspace because it integrates directly with Gmail. It offers features like task management, helpdesk systems, and multichannel communication support, which can enhance productivity and streamline customer service efforts.

Recommended for

  • Small to medium-sized businesses
  • Teams using Google Workspace
  • Businesses looking for affordable helpdesk solutions
  • Companies needing multichannel communication tools

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Deskun 2 videos + Add
ShellNewHandler 0 videos + Add

Deskun is a multichannel customer support system inside Gmail.

More videos

  • - Deskun – мультиканальная система поддержки клиентов внутри Gmail.

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Deskun
ShellNewHandler
100% 100%
Help Desk
0% 0%
0% 0%
Website Monitoring
100% 100%
100% 100%
Business & Commerce
0% 0%
0% 0%
File Sharing
100% 100%

User comments

Share your experience with using Deskun and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Deskun 0 mentions
ShellNewHandler 2 mentions

Tracking Deskun since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Deskun and ShellNewHandler

When comparing Deskun and ShellNewHandler, you can also consider the following products.

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