DesktopHero VS Freshdesk

DesktopHero Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

DesktopHero mentions (28)

• Free mini creator with downloadable stl file?

  Aside from heroforge, there's also Desktop Hero and titanCraft and Anvl.co and desktophero3d.com and eldritch-foundry.com. Source: about 1 year ago

• Custom Miniatures for TTRPG!

  I used https://desktophero3d.com/ to make a base model using free assets and then I customized them, using parts of other models found on other sites or modeled them by myself. Source: over 1 year ago

• corpo minis?

  Have you tried something like this: https://desktophero3d.com/, I can make out some corpo looking models [takes a bit of time, the UI for the app isn't the best] for zero cost and it has modern and scifi asset packs in the $25 range each for more options to work with. Looks like they are switching to https://titancraft.com/, so might be worth checking that out also. Source: over 1 year ago

• what can I print with the Photon Mono 4k?

  Anything that fits on the build plate. Places to find things to print: Https://thingiverse.com Https://thangs.com Https://printables.com Https://yeggi.com Https://cults3d.com Https://heroforge.com Https://eldritch-foundry.com Https://desktophero3d.com Https://MyMinifactory.com. Source: over 1 year ago

• Any free and easy online 3D character creator app/game/program?

  Desktophero is free for .stl files but is somewhat limited. It also, naturally, does not come with any animations, just a static mesh. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago