Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Cults Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Cults mentions (20)

• Selling STL files on thingiverse

  You don't sell on there, that website is to share your designs with others for free, you can sell your files on cults, here is a link to their website https://cults3d.com/en. Source: about 1 year ago

• SD Grip Extension for large Hands

  Some folks have found success selling just models with sites like cults3d and my minifactory too. Source: about 1 year ago

• Lizard Scatter

  Just https://cults3d.com/en or any site with files tbh and search "Blood Bowl Scatter". Source: about 1 year ago

• I have been learning 3d modeling since the end of summer and was inspired by Hollow Knight to create this.

  There's also MyMiniFactory, not to mention Cults3D. Source: over 1 year ago

• need help finding models

  I know StationForge just put up some models that could be used as proxies. Quite a few if you browse https://www.myminifactory.com/. If you are looking for free proxies, MyMini has some usually, but https://cults3d.com/en tends to have more options. Source: over 1 year ago