DesignCrowd VS Freshdesk

DesignCrowd Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

DesignCrowd mentions (5)

• How to create a business name and logo?

  For a logo , sometimes choosing your brand colors wisely and combining them with a font that will suit your name is already enough. You really do not need a designer if your budget is tight. If you have a small budget , I would advise to use a platform like designcrowd.com where you will have multiple designs for your request to choose from for a small budget. Source: 11 months ago

• Paying someone for a T Shirt design

  Use designcrowd.com , freelancers will compete for your project for a fixed price and you will be able to choose between different options. Source: 11 months ago

• Looking to place a link on designcrowd.com

  Is there anybody that could help me to get a link placement on designcrowd.com? Source: about 1 year ago

• How do you deal with clients who want free work ?

  Refer them to designcrowd.com or 99designs.com to sponsor a "contest". Source: over 1 year ago

• $$$ TOP AFFILIATE PROGRAMS 2022 $$$

  DesignCrowd -- $35 Per Sale -- https://designcrowd.com -- Market Place. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago