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DesignCrowd VS LiveAgent

Compare DesignCrowd VS LiveAgent and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

DesignCrowd logo DesignCrowd

Get the Perfect Custom Design, Every Time With the world's #1 custom design marketplace

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • DesignCrowd Landing page
    Landing page //
    2022-04-21
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

DesignCrowd features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

DesignCrowd videos

+ Add

DesignCrowd Review: The Good, Bad, and Downright Ugly

More videos:

  • Tutorial - Designcrowd: How To Get The Best End Results
  • Review - Behind the Scene of Winning logo design contest on DesignCrowd website

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to DesignCrowd and LiveAgent)

DesignCrowd

LiveAgent

Work Marketplace
100 100%
Work Marketplace
0% 0
Customer Support
0 0%
Customer Support
100% 100
Graphic Design
100 100%
Graphic Design
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing DesignCrowd and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using DesignCrowd and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DesignCrowd and LiveAgent

DesignCrowd Reviews

Upwork Competitors Breakdown: 14 Sites Like Upwork for Businesses & Freelancers
DesignCrowd: The best place for businesses to hire graphic and website designers from a large pool of candidates.
Source: everhour.com
99Designs Alternatives (Best Options for 2024)
On pricing, it's important to note that costs can vary depending on the complexity of the design project. However, be aware of potential hidden expenses, including posting fees ranging from $29 to $129. These costs should be factored into your decision-making process when using DesignCrowd's services.
Source: www.teamtown.co
Designhill Alternatives
Going with the better option here sets you back by around $100+ as compared to the nearest designhill competitors like 99designs, crowdspring, designcontest and designcrowd. With all four of them priced around $300 for an entry level design contest. Designhill’s offering takes a hit here.
Source: comparing.ly
Fiverr Alternatives: 9 Other Sites Like Fiverr
If you're looking specifically to hire a designer who can create something artistic for you, then DesignCrowd may be the right online marketplace for you. With nearly 600,000 experienced designers offering their services for affordable rates, you can hire one to design a logo, a website, a T-shirt, a flyer, a brochure or even a business card.
Source: www.lifewire.com
15 Crowdsourcing Sites That Nurture Your Dream Project
DesignCrowd has more than 576,000 designers listed on their platform. Their model is the same as that of most other crowdsourcing sites; you can post your requirement on the site as a contest. You need to set a timeline so that designers can return with the designs and then you can choose the one you like best.
Source: www.designhill.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, DesignCrowd seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DesignCrowd mentions (5)

  • How to create a business name and logo?
    For a logo , sometimes choosing your brand colors wisely and combining them with a font that will suit your name is already enough. You really do not need a designer if your budget is tight. If you have a small budget , I would advise to use a platform like designcrowd.com where you will have multiple designs for your request to choose from for a small budget. Source: 11 months ago
  • Paying someone for a T Shirt design
    Use designcrowd.com , freelancers will compete for your project for a fixed price and you will be able to choose between different options. Source: 12 months ago
  • Looking to place a link on designcrowd.com
    Is there anybody that could help me to get a link placement on designcrowd.com? Source: about 1 year ago
  • How do you deal with clients who want free work ?
    Refer them to designcrowd.com or 99designs.com to sponsor a "contest". Source: almost 2 years ago
  • $$$ TOP AFFILIATE PROGRAMS 2022 $$$
    DesignCrowd -- $35 Per Sale -- https://designcrowd.com -- Market Place. Source: almost 2 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing DesignCrowd and LiveAgent, you can also consider the following products

99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Thumbtack - When you need to hire someone — a landscaper, a DJ, anyone — Thumbtack finds them for you for free. Get estimates right now from pros ready to do the job.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TaskRabbit - TaskRabbit connects you to safe and reliable help in your neighborhood.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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