D4H is the cloud platform for emergency response; proudly supporting emergency operations in government, public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations since 2008.
☁️ Cloud-based emergency management software 🕹 Extremely easy to use ⚙️ No-code customization 🤝 Commercial off-the-shelf service 🗓 Same-day deploy 🥇 Ranked #1 for emergency management on G2.com
🚨 Operations Center:
Operations Center is a real-time collaboration platform for planning and managing responses to incidents, emergencies, and crises as they occur within your region or organization. Build out pre-plans in advance and launch them with a single click to automatically run the appropriate incident action plans, checklists, tasks, status boards, library documents and prefilled ICS forms. Add-ons include our Control Room, designed for handling multiple calls to a security desk or operations center, any of which may escalate into a much larger situation at any time. A further insights and analytics add-on enables you to export this data post-incident to identify patterns and trends.
✅ Team Manager:
Team Manager is a web based tool designed specifically for emergency response teams to make sure that their people and their equipment are always ready to respond. Delivered using both web and mobile, you can manage the exercise and event schedule of a busy response organization, setting training requirements, credential tracking, attendance records, personnel profiles and much more. Our Equipment Management add-on ensures that your assets and your consumables are all tracked, inventoried, inspected, maintained, and ready to go at all times.
✨ We can provide these software products individually or as a complete suite. We deliver everything in the cloud, available all of the time. Our software is highly customizable and flexible to the needs of your organization. Contact us today for a custom demo.
D4H's answer
D4H supports emergency response management in government, public safety, emergency management, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations worldwide.
D4H's answer
D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers. It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has injected global visibility into tens of thousands of response operations across the globe.
D4H's answer
The following is a selection of customers who have participated in case studies:
Emergency Management - Borger OEM - Horry County Fire Rescue - Knoxville-Knox County EMA - Lincoln County EMA - Waimakariri District Council - Waldo County EMA - Selwyn District Council - New Jersey EMS Task Force - Clinton County EMA
Healthcare - New York Presbyterian - Spartanburg Regional Healthcare System - South Leicester Community First Responders - NCH Healthcare System
Private Sector - Subsea 7 - Resolve Marine Group - Safair
USAR & Technical Rescue - Canada Task Force 1 - Illinois USAR Task Force 1 - Michigan USAR Task Force 1 - Northeast Massachusetts Technical Rescue Team
Hazmat - Chester County Hazmat - Glendale Hazmat - Massachusetts Statewide Hazmat - Montgomery County Hazmat - Oakland County Hazmat - SERT Hazmat - Western Wayne County Hazmat
Search and Rescue (SAR) - Alberta SAR - Animal Evac New Zealand - BCSARA - Coastguard New Zealand - Channel Islands Air Search - Solent Sea Rescue - SARZA
Helicopter Emergency Medical Services (HEMS) - Yorkshire Air Ambulance - Toll Helicopters
Emergency Medical Services (EMS) - New Jersey EMS Task Force - BEEP Doctors
Bomb Squad - Rhode Island Bomb Squad
Law Enforcement - Horry County Police Department - Berkeley County SWAT
D4H's answer
Our number one priority is ease of use. We believe emergency management software should fit in with and enhance existing processes, not interrupt and complicate them.
D4H's answer
We are a 100% cloud-based, off-the-shelf, no code software solution for emergency management.
We build our connections and relationships deeply and understand that people do business with people. We focus on delivering tangible human outcomes and believe the rest will follow.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than D4H. While we know about 12 links to Freshdesk, we've tracked only 1 mention of D4H. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi r/searchandrescue! This account is my personal account but exceptionally I'm posting on behalf of work, D4H Technologies. I'm sure many are already familiar, but for those that don't, we build software for emergency response orgs. Tons of our users are SAR teams though we've also got some adjacent industries like HAZMAT, hospitals, disaster response NGOs and such. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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