D4H is the cloud platform for emergency response; proudly supporting emergency operations in government, public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations since 2008.
☁️ Cloud-based emergency management software 🕹 Extremely easy to use ⚙️ No-code customization 🤝 Commercial off-the-shelf service 🗓 Same-day deploy 🥇 Ranked #1 for emergency management on G2.com
🚨 Operations Center:
Operations Center is a real-time collaboration platform for planning and managing responses to incidents, emergencies, and crises as they occur within your region or organization. Build out pre-plans in advance and launch them with a single click to automatically run the appropriate incident action plans, checklists, tasks, status boards, library documents and prefilled ICS forms. Add-ons include our Control Room, designed for handling multiple calls to a security desk or operations center, any of which may escalate into a much larger situation at any time. A further insights and analytics add-on enables you to export this data post-incident to identify patterns and trends.
✅ Team Manager:
Team Manager is a web based tool designed specifically for emergency response teams to make sure that their people and their equipment are always ready to respond. Delivered using both web and mobile, you can manage the exercise and event schedule of a busy response organization, setting training requirements, credential tracking, attendance records, personnel profiles and much more. Our Equipment Management add-on ensures that your assets and your consumables are all tracked, inventoried, inspected, maintained, and ready to go at all times.
✨ We can provide these software products individually or as a complete suite. We deliver everything in the cloud, available all of the time. Our software is highly customizable and flexible to the needs of your organization. Contact us today for a custom demo.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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D4H's answer
We are a 100% cloud-based, off-the-shelf, no code software solution for emergency management.
We build our connections and relationships deeply and understand that people do business with people. We focus on delivering tangible human outcomes and believe the rest will follow.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
D4H's answer
Our number one priority is ease of use. We believe emergency management software should fit in with and enhance existing processes, not interrupt and complicate them.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
D4H's answer
D4H supports emergency response management in government, public safety, emergency management, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations worldwide.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
D4H's answer
D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers. It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has injected global visibility into tens of thousands of response operations across the globe.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
D4H's answer
The following is a selection of customers who have participated in case studies:
Emergency Management - Borger OEM - Horry County Fire Rescue - Knoxville-Knox County EMA - Lincoln County EMA - Waimakariri District Council - Waldo County EMA - Selwyn District Council - New Jersey EMS Task Force - Clinton County EMA
Healthcare - New York Presbyterian - Spartanburg Regional Healthcare System - South Leicester Community First Responders - NCH Healthcare System
Private Sector - Subsea 7 - Resolve Marine Group - Safair
USAR & Technical Rescue - Canada Task Force 1 - Illinois USAR Task Force 1 - Michigan USAR Task Force 1 - Northeast Massachusetts Technical Rescue Team
Hazmat - Chester County Hazmat - Glendale Hazmat - Massachusetts Statewide Hazmat - Montgomery County Hazmat - Oakland County Hazmat - SERT Hazmat - Western Wayne County Hazmat
Search and Rescue (SAR) - Alberta SAR - Animal Evac New Zealand - BCSARA - Coastguard New Zealand - Channel Islands Air Search - Solent Sea Rescue - SARZA
Helicopter Emergency Medical Services (HEMS) - Yorkshire Air Ambulance - Toll Helicopters
Emergency Medical Services (EMS) - New Jersey EMS Task Force - BEEP Doctors
Bomb Squad - Rhode Island Bomb Squad
Law Enforcement - Horry County Police Department - Berkeley County SWAT
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, D4H seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi r/searchandrescue! This account is my personal account but exceptionally I'm posting on behalf of work, D4H Technologies. I'm sure many are already familiar, but for those that don't, we build software for emergency response orgs. Tons of our users are SAR teams though we've also got some adjacent industries like HAZMAT, hospitals, disaster response NGOs and such. Source: over 3 years ago
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