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CSS Peeper VS LiveAgent

Compare CSS Peeper VS LiveAgent and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
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CSS Peeper logo CSS Peeper

Smart CSS viewer tailored for Designers.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • CSS Peeper Landing page
    Landing page //
    2023-06-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

CSS Peeper features and specs

  • User-Friendly Interface
    CSS Peeper features a clean and intuitive interface that makes it easy for designers and developers to quickly understand the CSS of any website without diving into the code.
  • Quick Inspection
    The tool allows for rapid inspection of CSS properties directly from the browser, enabling users to analyze styles more efficiently than traditional methods.
  • Extracts Colors and Assets
    CSS Peeper automatically extracts color palettes and assets from web pages, providing immediate access to crucial design elements.
  • Browser Extension
    Available as a Chrome extension, CSS Peeper is easy to install and use, integrating smoothly into the workflow of many web professionals.
  • Time-Saving
    By simplifying the process of inspecting and extracting CSS properties, CSS Peeper saves valuable time for developers and designers.
  • No Coding Required
    The tool eliminates the need for manual coding when examining CSS, making it accessible to non-developers.

Possible disadvantages of CSS Peeper

  • Limited Browser Support
    Currently, CSS Peeper is only available as a Chrome extension, limiting its use for those who prefer or require other browsers like Firefox or Safari.
  • Not Comprehensive
    While CSS Peeper is quick for basic analysis, it may not provide comprehensive details or control for advanced CSS inspection tasks that developers might need.
  • Dependency on Extension
    Reliance on a browser extension means that users must install and maintain the extension, which may not be preferred in all environments, especially restricted or managed systems.
  • Privacy Concerns
    As with any browser extension, there are potential privacy concerns, particularly in terms of what data the extension might access or share.
  • Performance Impact
    Installing too many extensions, including CSS Peeper, can potentially impact browser performance, causing slower load times and increased resource usage.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis of CSS Peeper

Overall verdict

  • Overall, CSS Peeper is considered a good tool for designers who want a straightforward, user-friendly way to explore the CSS of websites. It simplifies the process of understanding the styling of web pages, offers a visually appealing interface, and is particularly praised for making design exploration accessible without requiring deep technical knowledge.

Why this product is good

  • CSS Peeper is a browser extension designed for designers, offering an intuitive way to inspect and analyze the styles of websites. It provides a clean and simple interface, making it easier to extract CSS styles without being overwhelmed by the complexity of developer tools. The tool also allows users to quickly access color palettes, font details, and other design assets, which is especially useful for designers looking to understand and replicate design elements.

Recommended for

  • Web Designers
  • UI/UX Designers
  • Front-end Developers looking for design insights
  • Design students learning about web interfaces
  • Designers seeking inspiration from existing websites

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

CSS Peeper videos

+ Add

CSS Peeper: new tool for Web Designers

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to CSS Peeper and LiveAgent)

CSS Peeper

LiveAgent

Developer Tools
100 100%
Developer Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Design Tools
100 100%
Design Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing CSS Peeper and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using CSS Peeper and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSS Peeper and LiveAgent

CSS Peeper Reviews

112 Best Chrome Extensions You Should Try (2021 List)
CSS Peeper is one of the best Chrome extensions for web developers to extract more design and focus less on digging codes. It is intuitive to use. So easy to find an element and its styles on a page than it is with the built-in ‘inspect element’ tool in Chrome browser. CSS Developers who are invariably curious about web designs should use this extension.
Source: www.einsstark.tech

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, CSS Peeper seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CSS Peeper mentions (3)

  • Using Adobe XD to find out a website's padding?
    You can indeed inspect the site with your browser's dev tools, or you have some Chrome extensions like: https://csspeeper.com/ that make the process more straightforward. Source: over 2 years ago
  • Your code, stylish
    Think CSS inspection through DevTools impractical or intimidating? CSS Peeper arrives to make inspecting styles easier and more elegant. It also intelligently extracts the site's color palette and makes it easy to export your assets. - Source: dev.to / over 3 years ago
  • 25 Chrome extension for Designers
    @CSSPeeper 🌎 https://csspeeper.com/ CSS peeper is visual version of the chrome developer tools. It's great for designers looking to quickly & easily inspect the CSS from a website. Source: over 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing CSS Peeper and LiveAgent, you can also consider the following products

Tailwind CSS - A utility-first CSS framework for rapidly building custom user interfaces.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CSS Scan - Instantly check or copy computed CSS from any element for only ~95$

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Unused CSS - Easily find and remove unused CSS rules

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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