Crisp Chat
Intercom
Tidio
tawk.to
LiveChat
Zendesk
Freshdesk
Drift
tryinstance
Whop
Skool
Circle.so
Mighty Networks
Discord
Kajabi
Rocket.Chat
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Instance is a branded community platform for businesses and creators that runs on their own domain. It combines memberships, Stripe payments, paid roles, chat, voice, storefronts, push notifications, email, moderation, and automation. Visitors can explore public areas before registering, purchase access in one tap, and receive the correct permissions immediately. An assistant and Bot API can manage members, products, channels, permissions, and community workflows. Instance is designed for operators who want direct control over their customer relationships instead of running their business inside a third-party social platform.
Crisp Chat tryinstanceNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
tryinstance's answer:
Instance is built for serious operators whose revenue, retention, or customer experience depends on community. That includes creators, educators, membership businesses, agencies, professional networks, SaaS companies, paid groups, clubs, and organizations selling access, expertise, content, software, or services. It is especially valuable for teams that want a branded product on their own domain, direct access to members, native payments and permissions, and the ability to automate operations without surrendering the customer relationship to a third-party platform.
tryinstance's answer:
Instance is built as a secure multi-tenant cloud platform using modern progressive web app technology, real-time messaging and voice infrastructure, Stripe Connect, role-based access control, push notification and email delivery systems, REST APIs, webhooks, bot events, and AI-assisted operations. These technologies are integrated around one identity, payment, and permissions model so changes in commerce or membership state are reflected across the product immediately.
tryinstance's answer:
Choose Instance when the community is the business, not just a conversation layer. Operators get their own domain, brand, member accounts, Stripe relationship, permissions, storefronts, push subscriptions, email reach, and automation. Prospects can inspect public areas before registering, buy access inside the experience, and enter with the correct role immediately. In measured cold-traffic tests, this lower-friction path has converted two to three times better than the alternatives it replaced. Instance also unifies commerce, communication, access, moderation, and AI operations, eliminating the fragmented stack and platform dependence common to marketplace, course, and chat products.
tryinstance's answer:
Instance gives a business its own branded community app on its own domain, with the entire member relationship under one operating system. Public community previews, one-tap purchasing, Stripe-connected access, roles, storefronts, chat, voice, push notifications, email, moderation, analytics, webhooks, bots, and AI operations all share the same identity and permission model. A payment can grant access immediately, an announcement can reach the app, phone, and inbox, and automation can manage the community through the same controls used by the product. Instance is not another page inside a marketplace. It is the infrastructure for owning and operating the business directly.
tryinstance's answer:
Instance works with a growing group of community operators and internet businesses. Many run private or paid communities, so customer names and operating metrics are not disclosed publicly.
tryinstance's answer:
Instance began with a simple conclusion: an internet business should not have to rent its customers from the platform that hosts its community. Existing products split identity, payments, access, messaging, notifications, moderation, and automation across disconnected services, while the operator remains dependent on someone else's account system and rules. Instance was built from the ownership model outward. The result is a complete branded application where discovery, purchase, access, engagement, retention, and automation operate as one system controlled by the business.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Whop - Communities and software to help you earn online
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Skool - Community Platform for Creators
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Circle.so - Bring together your discussions, memberships, and content. Integrate a thriving community wherever your audience is, all under your own brand.
