Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
Stackshare
AlternativeTo
Product Hunt
Slant.co
SaaSHub
Startup Stash
Alternative.me
BetaList
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
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Based on our record, Stackshare should be more popular than Crisp Chat. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
For web apps, see https://stackshare.io/ For many desktop apps, if you go into Help > About, you'll see a list of all the open source libraries used, and their associated licenses (as required by the license). In Chrome, go to chrome://credits/. - Source: Hacker News / about 2 years ago
Stackshare - Aimed for companies building their technical stack. - Source: dev.to / over 2 years ago
I don't know much about 'influencers' but https://builtwith.com/ is good for seeing what some public facing website is built with, https://stackshare.io/ tends to have a little more information about backends of sites and https://usesthis.com/ has a lot of interviews with various people about what they use. Source: over 3 years ago
You could look at https://stackshare.io/ for some inspiration or validation. Source: over 3 years ago
- look at databases of tech stacks (https://stackshare.io/ is one), the company websites where any logos were mentioned, anywhere we could get an info that this company was using one of the alternative tools. - Source: Hacker News / over 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
AlternativeTo - AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Product Hunt - A website that lets users share and discover new products
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Slant.co - Slant is a collaboratively edited resource that helps you quickly make decisions.
